Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
5 STARS VERY HAPPY WITH THE HELP I RECEIVE AND THE ADVICE IT WORKS VERY WELL FOR ME.
THANK YOU
KEN WALLACE
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thank you for spreading the word about us! We're always striving to top your expectations and love the feedback! Thanks, Kevin
Just a great app for collecting emails from your website visitors. I really love this app. Totally Amazing!!!
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Excellent and fast service. This was offering exactly what we were looking for. Fantastic experience!
Wonderful! We are always here to help and super excited that our app has exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin
Abbie was wonderful! She immediately was there to assist me and answer any questions I had, I am so glad you have Abbie available to assist me! Abbie did not rush me and was very patient, easy to understand, and very knowledgeable, quick to respond, and friendly. It was a pleasure receiving assistance from Abbie. She was phenomenal! Again thank you for having Abbie available, I hope I get receive her assistance if need assistance again. I appreciate it! Thank You!
You are amazing! 🤩 Thank you so much for your compliments and kind words. We're so grateful that you are happy with our customer service. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ✨ Best wishes, Kevin
Exceptionally speedy and very beneficial, coupled with a remarkably friendly disposition. The overall encounter was truly great.
Thank you so much for your review! 😊 Your kind words mean the world to us. It was a true pleasure assisting you. Thanks again for your support!
- Lea & Rivo Team
Ahh really great, I was able to get quick help in any doubt I have. A really great support, the app works great, is very easy to use and really amazing.
Abbie was helping along the way and was very nice and patient. I really love it! ❤️
Your feedback is incredibly helpful and encouraging. We're thrilled to hear that you're satisfied with our services, and we're committed to maintaining the high standards you've come to expect from us. Thank you for your choosing us!
Best wishes, Kevin ✨
App utilissima e facile da usare, il supporto è ottimo! Grazie all'aiuto di Arianne è stato facile adattarlo al mio sito. Super consigliato!
Grazie mille per la recensione positiva e per averci consigliato alla community di Shopify! 🎉 Molto apprezzato, Kevin
Amazing, fast and professional support. Helped me to set up my first pop up. 5 star service :) Click Style is now set up thanks to your help. Really appreciate it :)
Thank you so much for the amazing review! It's been our pleasure serving you and We're glad to hear that your pop-up is now all set up. If you ever need further assistance, please don't hesitate to reach out. - Lea, Rivo Support Manager
Customer support is excellent> If you are in need of a free app that is a great marketing tool, this is the one for you
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
I haven't used the app yet but the customer service support is top notch. Betty is the bomb! She assisted me in removing the Rivo branding from my pop-up. She was quick, courteous and entertaining with the GIFs.
We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be delighted to lend our hands anytime. 😃 Thanks, Kevin