Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

January 18, 2022

The app is amazing it adds professional template and looks great on the site. I love the design and the support team are fantastically efficient it was a wonderful moment I spent chatting. I would rate 9* if I could.

Chingachan
United Kingdom
14 days using the app
TYDAL replied January 18, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 If there's anything else we can do to help, just let us know! Happy to help out in any way we can. Best regards, Kevin

October 12, 2022

The customer service is very good, so far it is a very good application.Hope it stays free forever....

salted fish girl
United States
14 days using the app
TYDAL replied October 12, 2022

We are so happy that you like our app and customer service. Thank you so much for the 5-stars! 🙂 Much appreciated, Kevin

August 4, 2022

Alex was amazing, give her a raise! This email thing really works. Customer service is great and super fast

TheHolyClub
United Kingdom
14 days using the app
TYDAL replied August 4, 2022

We're so thrilled that you are satisfied with our customer service. 😍 Thanks so much for the 5-stars, and your wonderful feedback is very much appreciated! 🍻 Cheers, Kevin

November 24, 2022

The best part of this experience was the fantastic customer service from a gentleman named Lance! Top tier, give that man a raise!

Alltrax
United States
14 days using the app
TYDAL replied November 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

June 15, 2022

Pete helped me with a problem that was bothering me, this plugin helped me get emails from prospective customers and made me work more efficiently!

AvocadoMall
China
14 days using the app
TYDAL replied June 15, 2022

So pleased that we were able to help you with your concern. Thank you so much for leaving a 5-star review! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

July 13, 2022

Giving 4 stars only because I just downloaded this app, BUT I am excited to see how it does! Customer service though, top-notch. Vicky was super helpful and answered all of my questions. Complimentary of my store and brand, and was very knowledgable. Off to a great start I would say!

Rustic Smoke Candle Co.
United States
14 days using the app
TYDAL replied July 18, 2022

Hi, Rustic Smoke Candle Co. team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin

July 8, 2022

Betty helped me with my page and have better understanding of the platform. she is so welcome and gave me such a great experience.

Alluring Skin and Beauty
United States
14 days using the app
TYDAL replied July 8, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

July 12, 2022

Good chat, a nice staff, an easy to use app, no problem. Free app with no problem or no forced purchase.

Adrien's market
Belgium
13 days using the app
TYDAL replied July 12, 2022

Awesome! Thank you so much for the 5-stars! Best regards, Kevin

September 21, 2022

Great pop-up app. Support went above and beyond with helping me with my questions. Highly Recommend!

Obee Fishing Co.
United States
13 days using the app
TYDAL replied September 21, 2022

Thanks so much for the positive feedback and for recommending us to the community! 🎉 All the best, Kevin

February 13, 2024

Customer service is top notch, I've used them for all 3 businesses and the websites they all run on. Easy UI to work with. 10/10

Natural Built Nutrition
United States
5 days using the app
TYDAL replied February 15, 2024

Thrilled to support all your businesses with our service and UI! Your 10/10 rating means the world to us. Here's to continued success together!
- Kevin & Rivo Team