Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 25, 2022

Happy to chat with Paul, very nice service, easy to install and set up. Recommend, thank you so much

Williebear
Australia
14 days using the app
TYDAL replied July 25, 2022

Thanks so much for your kind words and 5-star review! 🌟 We are here for you anytime. Best wishes, Kevin

May 23, 2022

It's easy to use and it's free! I created the pop-up email in just minutes. The Live Chat was very helpful and accomodating. Thanks, Rivo!

Liquid Stands
United States
14 days using the app
TYDAL replied May 24, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

May 31, 2022

5 STARS VERY HAPPY WITH THE HELP I RECEIVE AND THE ADVICE IT WORKS VERY WELL FOR ME.
THANK YOU
KEN WALLACE

BAZIEN FASHION
Australia
14 days using the app
TYDAL replied June 1, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thank you for spreading the word about us! We're always striving to top your expectations and love the feedback! Thanks, Kevin

December 19, 2022

Just a great app for collecting emails from your website visitors. I really love this app. Totally Amazing!!!

Kapraye
United Kingdom
14 days using the app
TYDAL replied December 19, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

February 20, 2022

Excellent and fast service. This was offering exactly what we were looking for. Fantastic experience!

Straight A's Coffee
United States
14 days using the app
TYDAL replied February 21, 2022

Wonderful! We are always here to help and super excited that our app has exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

June 21, 2022

Abbie was wonderful! She immediately was there to assist me and answer any questions I had, I am so glad you have Abbie available to assist me! Abbie did not rush me and was very patient, easy to understand, and very knowledgeable, quick to respond, and friendly. It was a pleasure receiving assistance from Abbie. She was phenomenal! Again thank you for having Abbie available, I hope I get receive her assistance if need assistance again. I appreciate it! Thank You!

D'Zani Fashion
United States
14 days using the app
TYDAL replied June 22, 2022

You are amazing! 🤩 Thank you so much for your compliments and kind words. We're so grateful that you are happy with our customer service. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ✨ Best wishes, Kevin

August 23, 2023

Exceptionally speedy and very beneficial, coupled with a remarkably friendly disposition. The overall encounter was truly great.

Vanessa Cocchiaro
France
14 days using the app
TYDAL replied August 25, 2023

Thank you so much for your review! 😊 Your kind words mean the world to us. It was a true pleasure assisting you. Thanks again for your support!
- Lea & Rivo Team

March 17, 2023

Ahh really great, I was able to get quick help in any doubt I have. A really great support, the app works great, is very easy to use and really amazing.

Abbie was helping along the way and was very nice and patient. I really love it! ❤️

United for Christ
Australia
14 days using the app
TYDAL replied March 17, 2023

Your feedback is incredibly helpful and encouraging. We're thrilled to hear that you're satisfied with our services, and we're committed to maintaining the high standards you've come to expect from us. Thank you for your choosing us!
Best wishes, Kevin ✨

November 19, 2022

App utilissima e facile da usare, il supporto è ottimo! Grazie all'aiuto di Arianne è stato facile adattarlo al mio sito. Super consigliato!

HelixHealty
Italy
14 days using the app
TYDAL replied November 21, 2022

Grazie mille per la recensione positiva e per averci consigliato alla community di Shopify! 🎉 Molto apprezzato, Kevin

May 18, 2023

Amazing, fast and professional support. Helped me to set up my first pop up. 5 star service :) Click Style is now set up thanks to your help. Really appreciate it :)

Click Style
United Kingdom
14 days using the app
TYDAL replied May 19, 2023

Thank you so much for the amazing review! It's been our pleasure serving you and We're glad to hear that your pop-up is now all set up. If you ever need further assistance, please don't hesitate to reach out. - Lea, Rivo Support Manager