Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

March 13, 2022

Lovely lady very helpful. Took time to explains and assist with many things. Thank you for your time today

Pawificpetco
United Kingdom
14 days using the app
TYDAL replied March 14, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 10, 2023

Very good customer service would recommend. Easy to use and navigate plus completely free. Defentally going to be using this from now on!

PortaBlendz
Australia
14 days using the app
TYDAL replied March 10, 2023

We appreciate your business and are grateful that you've chosen our app to help grow your store. Thank you so much for your recommendation!
Cheers, Kevin

September 14, 2022

very good. like the support. very special app and costumer service. You have to test this app and see it at you self

Screenglass Cleaner
Kosovo
14 days using the app
TYDAL replied September 14, 2022

Awesome! 🙌 We truly appreciate you using our app, and thank you for leaving a 5-star review! Best regards, Kevin

November 28, 2022

Super impressed with the app and how it works. I've spoken to Abbie and Yaci. Both of them were superb with customer support, and very nice too. The app does exactly what it says it will do without any bugs or issues.

Kinky Vibes
United States
14 days using the app
TYDAL replied November 28, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

July 8, 2022

Thank you. The customer service is excellent, especially Abbie. She helped me to set up the Email Pop and gave me some friend tips to boost my online store. Thank you and keep up the work. I will definitely recommend this App.

Stylish Gentle
United States
14 days using the app
TYDAL replied July 11, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 14, 2022

Wonderful customer support! Ryan was very helpful and I'm excited to try out the app. Thank you so much!

The Spirit Den
United States
14 days using the app
TYDAL replied March 14, 2022

Awesome! Thank you so much for leaving a 5-star review. 🌟Please feel free to reach out to us anytime if you have further questions along the way. Much appreciated, Kevin

Edited May 23, 2023

Jel, the person who was assisting me, was so very kind. She helped me with what I needed and went on to do fix other things for me. Would definitely recommend this. Her responses were fast too which put me at ease.

Refined Glance
South Africa
14 days using the app
TYDAL replied May 24, 2023

Thank you for sharing your experience with us! Our team prides on providing quick and attentive service, and we're glad we were able to help! We appreciate your recommendation and hope to continue to exceed your expectations in the future. - Lea, Rivo Support Manager

May 26, 2022

I have not used the app yet...still setting up but easy to navigate so far. Had to contact customer service and chatted with Lance, who was super helpful and very nice.

Joitoyz
United States
About 1 year using the app
August 5, 2022

Did not really get a chance to test the app completely but it looks great.
Customer support (Alex) was extremely helpful & proactive. You rock, Alex!

Polar Premium | Premium Ronde ijsblokkenvorm
Belgium
14 days using the app
TYDAL replied August 5, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Much appreciated, Kevin

December 16, 2022

THIS IS A COOL APP SUCH A GREAT ADD TO HELP MY STORE THANK YOU! WILL SUGGEST IT TO OTHERS TO USE AS WELL.

Ayuveda
United States
14 days using the app
TYDAL replied December 19, 2022

Excellent! It's music to our ears that you are happy with our app! Thanks for the 5-stars and positive feedback! Much appreciated, Kevin