Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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The app is amazing it adds professional template and looks great on the site. I love the design and the support team are fantastically efficient it was a wonderful moment I spent chatting. I would rate 9* if I could.
Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 If there's anything else we can do to help, just let us know! Happy to help out in any way we can. Best regards, Kevin
The customer service is very good, so far it is a very good application.Hope it stays free forever....
We are so happy that you like our app and customer service. Thank you so much for the 5-stars! 🙂 Much appreciated, Kevin
Alex was amazing, give her a raise! This email thing really works. Customer service is great and super fast
We're so thrilled that you are satisfied with our customer service. 😍 Thanks so much for the 5-stars, and your wonderful feedback is very much appreciated! 🍻 Cheers, Kevin
The best part of this experience was the fantastic customer service from a gentleman named Lance! Top tier, give that man a raise!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
Pete helped me with a problem that was bothering me, this plugin helped me get emails from prospective customers and made me work more efficiently！
So pleased that we were able to help you with your concern. Thank you so much for leaving a 5-star review! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
GREAT APP VERY EASY TO SET UP. BUT IT HAS BUGS WHEN COLLECTING EMAILS. I AM TESTING THE APP PERSONALLY BY PUTTING MY OWN EMAIL AND IT RESPONDS AS INVALID EMAIL, TRY AGAIN
Hi Andrea,
Lea here from Rivo. Thank you for bringing this to our attention. I've sent you an email to dive deeper into the issue and find a solution.
We're dedicated to getting this all sorted out with you, so please don't hesitate to reply to the email thread or contact me directly at lea@rivo.io.
We look forward to your response!
Betty helped me with my page and have better understanding of the platform. she is so welcome and gave me such a great experience.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Good chat, a nice staff, an easy to use app, no problem. Free app with no problem or no forced purchase.
Awesome! Thank you so much for the 5-stars! Best regards, Kevin
Great pop-up app. Support went above and beyond with helping me with my questions. Highly Recommend!
Thanks so much for the positive feedback and for recommending us to the community! 🎉 All the best, Kevin
My wonderful assistant Betty, was absolutely amazing! She responded back extremely fast, helped me within a timely manner, had a positive attitude, and also made sure if I needed help with anything else. 10 out of 10!!!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin