Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Paul was an amazing help! He helped me solve all the issues with the app.
The only thing that would make this a 5 star review is if the app came working 100%
ie.
-Pop up should be centered to the website
-Icon upload should use PNGs
-Custom CSS should be default unlocked.
It feels like these things were intentionally broken to make you contact support and give them a 5 star review.
Thank you for taking the time to share your experience with us!
We appreciate your feedback regarding the app's functionality, and we apologize for any inconvenience that you may have experienced.
Regarding your concerns about intentionally breaking the app, we can assure you that this is not the case. Our team strives to provide the best possible product and customer service to our users, and we take all feedback seriously to improve our services.
Thank you again for choosing our product, and please don't hesitate to reach out to us if you have any further concerns or feedback.
Best regards, Kevin
Ik was op zoek naar een mooie en eenvoudig pop-up functionaliteit om mensen in te laten schrijven en die heb ik gevonden. Branding weghalen kan door je shop te verifiëren in de chat, dit heb ik gedaan en Abbie heeft mij perfect hiermee geholpen. Het was klaar in een minuut.
Uw recensie betekent de wereld voor ons! We zijn altijd blij om te helpen op welke manier we kunnen en zijn altijd beschikbaar. Heel erg bedankt voor 5 sterren! Proficiat, Kevin
Lance was very kind explaining Rivo Pop ups, he also added new feature for me so that I can have a better converstion for collecting customer's email address, thanks a lot!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin
Wonderful app and a superb support. I got prompt response from Maria and she really helped me to make my store better . I really would recommend this app and their wonderful support . Once again Thank you so much.
Keep up the good work
So thrilled that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Great experience and support really appreciate it, the team was very nice and so helpful, they even helped me with my store ideas.
We're so happy to see that you had a 5-Star experience! 🙌 We're always striving to help you and your business succeed! Cheers, Kevin
Great customer service! Got good help from Yaci and got all my questions answered. Also the app is user friendly and customizable to your liking!
Thanks so much for your kind words and 5-star review! We are happy that you like our customer support and we are here for you anytime you need us. Much appreciated, Kevin
La app es fácil de usar, pero lo mejor ha sido la atención de Alex: fue excelente, agradable y super rápida.
¡Tus amables palabras significan mucho para nosotros! ¡Muchas gracias por los comentarios positivos y por ayudar a compartir la palabra sobre nosotros! 🤩 Muy apreciado, Kevin
Really Helpful and Postiv also, he helped me with all my questions and was helpful from start to finish .
Thank you for the wonderful review! 😊 We're glad we could assist you throughout the entire process. If you have any questions, don't hesitate to drop us a message. We're always here to help!
- Lea & Rivo Team
Arianne is a great person, She resolved the issue and she is a lovely person. would recommend anybody who need help.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Super friendly customer support, and a great tool to quickly capture email to grow your email list. Highly recommend!
What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! Much appreciated, Kevin