Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

October 13, 2022

The app itself is fantastic, it does exactly what we needed and does it fast. Mica in support was EVEN FASTER. I thought it was a very impressive automated response, but she was real, and fast!

Turnabot
United States
11 days using the app
TYDAL replied October 13, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you need! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

February 1, 2022

Outstanding service as well, the app was easy to install, free add on were offered too and Arianne was great, thank you

Bikers Outlet Store
United States
11 days using the app
TYDAL replied February 1, 2022

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

July 22, 2022

Online customer service is friendly and active, willing to take the initiative to understand the content and requirements of customers, recommend ~

MOXOR
United States
11 days using the app
TYDAL replied July 22, 2022

Your praise and kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 All the best, Kevin

July 27, 2022

I selected this this app to help grow my company's database for future marketing campaigns. I needed a simple-to-use, intuitive platform that would integrate easily with my Shopify site. After set up, when I needed support, Ryan was my appointed rep and was helpful, resourceful and an overall pleasure to work with. I would certainly recommend EMAIL POP UPS to my friends and colleagues who are looking for a FREE way to grow their consumer base.

Happy Mellow
United States
11 days using the app
TYDAL replied July 27, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer support! Thank you so much for your thoughtful feedback and kind words.! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

March 24, 2022

Thanks again, for the fast service and the great experience :) I have to say that I am happy for the simple edit option, and that I hope to see more systems like this from you guys in the future.

The Darkness
Denmark
11 days using the app
TYDAL replied March 25, 2022

🤩 We're so thrilled you are enjoying the app and spreading the word about us! We're always striving to top your expectations and love the feedback! Thanks so much, Katherine

March 28, 2023

Die App ist sehr benutzerfreundlichen und dazu noch kostenlos. Sie bietet viele Funktionen & zudem ist der Support noch sehr gut. Die Mitarbeiter schreiben einen direkt zurück und sind sehr nett und kompetent

yourdreamcase.de
Germany
11 days using the app
TYDAL replied March 28, 2023

Wir freuen uns zu hören, dass Sie unsere App benutzerfreundlich finden und eine breite Palette von Funktionen bietet, um Ihren Bedürfnissen gerecht zu werden. Wir bemühen uns, unseren Kunden das bestmögliche Erlebnis zu bieten, und wir freuen uns zu hören, dass wir Ihre Erwartungen erfüllen. Vielen Dank, dass Sie sich für unsere App entschieden haben, und wir freuen uns darauf, Ihnen weiterhin den bestmöglichen Service bieten zu können.
Tschüss, Kevin

April 13, 2023

Jel was very helpful and provided information and links to explain what was unfamiliar to me. Adding pop-ups should help drive traffic.

Glossy-Too
United States
10 months using the app
TYDAL replied April 13, 2023

Thank you for taking the time to leave a review! We are glad you had a positive experience with us. However, we noticed that we didn't quite meet your expectations for a 5-star rating. We would greatly appreciate any feedback you could provide about what we could have done better to earn 5-stars. Our goal is to improve our services continuously, and we value any suggestions or feedback that can help us achieve this.
All the best, Kevin

November 10, 2022

The app is EXTREMELY easy to navigate and set-up. Customer service is literally top notch. Highly recommend giving it a shot. Thanks RIVO!

Pets Plus
United States
11 days using the app
TYDAL replied November 10, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

April 28, 2022

very nice ! it's very help for me and help me solve my problem. hope i can see Betty again and ask other questions!

ohora TW
South Korea
10 days using the app
TYDAL replied April 28, 2022

Your feedback means the world to us! Thank you so much for the excellent review, and we are here for you anytime you need us! 🙌 All the best, Kevin

October 5, 2022

Lance was very helpful. App has been running a week or so now and is generating a good amount of interest.

Planet Merch®
United Kingdom
10 days using the app
TYDAL replied October 5, 2022

Awesome! We truly appreciate you using our app and are so grateful for the 5-star review! Thanks, Kevin