Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

July 23, 2022

I found what i was looking for, i wanted a pop up app for my store. it is easy to customize. Customer Service is on point. Maria answered right away my request and even gave me some advice.

LUXURNIA
United States
10 days using the app
TYDAL replied July 25, 2022

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

November 21, 2022

The popup functionality is easy to use but also powerful. I have also used their chat feature, which connects to people who are actually quick and helpful.

Otium Flames
United States
10 days using the app
TYDAL replied November 22, 2022

Thank you so much for the feedback and 5-Stars! 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

October 23, 2022

Yaci is the best!!! Not only was I assisted with my original request, Yaci went above and beyond by helping with some other issues I was having with my store as well. Just a fabulous experience overall. Can't say enough good things about Yaci.

Primetime Jerseys
Canada
10 days using the app
TYDAL replied October 24, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled that you love our support, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

June 29, 2022

Abbie was great. Good customer service and a joy to work with her. Very enthusiastic about the product.

Pawsitive Pet Deals
United States
10 days using the app
TYDAL replied June 29, 2022

We're so happy that you had a 5-Star experience with us! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive feedback! Much appreciated, Kevin

March 7, 2023

Truly the best support by Arianne! Great service an helped me with all i needed! Recommend! Great app also

Cecilia Nordstrom Chocolates
Sweden
10 days using the app
TYDAL replied March 7, 2023

Thank you so much for your recommendation. It means a lot to us, and we're glad to have provided you with a positive experience.
All the best, Kevin

July 4, 2022

Betty from Customer support was most helpful so this review is really for the service.
The app was easy but it's still early days as I have only just installed it within the last 10 minutes.

VDP Vintage
United Kingdom
10 months using the app
TYDAL replied July 8, 2022

Hey, VDP Vintage! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin

October 23, 2022

Therese was great to deal with. She provided amazing service and was very helpful! It has been a great experience so far.

NeoxClothingAU
Australia
10 days using the app
TYDAL replied October 24, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

April 27, 2023

The customer service representatives take the guessing work out of using this app. They are friendly, informative and respond quickly. They even sent suggestions that they saw fit from reviewing the link to my store.

TAKL Unlimited
United States
10 days using the app
TYDAL replied April 28, 2023

We're so glad to hear that you've had such a positive experience with our team! We are committed to making sure that our app is easy to use, and our team is always ready to help out with any questions or concerns. Thanks for taking the time to leave us this review! - Lea, Rivo Support Manager

August 1, 2022

This app is really good and helpful. It helped me add a new email pop up which now I use for my website

BlendNow
United States
10 days using the app
TYDAL replied August 2, 2022

Thanks so much for the 5-star review! If you have any questions or if we can help along the way, feel free to reach out to us. Much appreciated, Kevin

November 2, 2022

Lance was very helpful and quick I'm happy with his service. so are I'm loving this app this make my shop look very professional.

Gigi Curls
United States
10 days using the app
TYDAL replied November 3, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin