Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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The technical support is great. I believe I spoke with Paul who easily and kindly solved a very minor issue for me. I highly recommend. 5 stars all the way.
Awesome! 🎉Thank you so much for the 5-star review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
issues with uploading images/logo? Pete was fast and did the work for us!
pop-up was ready in 5 minutes. Great job!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
I had an amazing experience with Betty. She was a burst of fresh energy to my early morning endeavors into building my store. A great customer interaction I will not forget.
We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin
Best support staff I've seen till now! I only had a small doubt regarding usage of the Rivo and the staff helped me with many problems which I didn't even noticed. I really appreciate it!
We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Good great support, will defiantly continue to use and see what this app has to offer. I highly recommend
Thanks so much for the 5-Stars and for recommending us to the Shopify community! Best regards, Kevin
Toujours un excellent service! Les applications Rivo sont tellement simples, intuitives et efficaces! Je vois déjà d'excellents résultats à peine 5 jours après l'installation. Je recommande fortement! :)
Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! ✨ Merci, Kévin
I had some issues setting up the app to my liking. Spoke with Pete via chat. He was very helpful and prompt. Excellent service!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Works well to create pop ups, Betty was very helpful with support.Great that you can add custom css.
Thanks so much for the positive feedback and review! We are here for you anytime you need us. Much appreciated, Kevin
A great customer service, really like it, the support was very helpul and i'am glad i can have you on my side. Keep it up.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Exceedingly easy to install and support was very helpful. I tried a few apps and found that this did exactly what I needed, no more, no less
We are super excited that you are happy with our app and support! 🤩 Thanks so much for the positive feedback and review! Best wishes, Kevin