Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

January 17, 2023

Great communication and super cool problem-solving. Arianne helped me and did everything i needed. Thank you, Arianne.

SERIOUS ABOUT
United States
6 days using the app
TYDAL replied January 17, 2023

Thank you so much for the review! If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin

May 1, 2022

The app works just great especially with Abbie's help on my request. She's also added a few extra features for free.

moonspellsbeautyessentials
Malaysia
6 days using the app
TYDAL replied May 2, 2022

You are so awesome! Thank you so much for the 5-Stars! 🌟 All the best, Kevin

September 26, 2022

I have just started using this app, so I don't know how much it will benefit me, but the personnel who helped me with a question about the app was helpful.

JKFstylez
United States
6 days using the app
TYDAL replied September 26, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

November 23, 2022

Customer support (Pete) was very responsive, accommodating, and was helpful in assisting on setting up the application.

naraya.com
Thailand
6 days using the app
TYDAL replied November 23, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🙂Thanks, Kevin

Edited September 20, 2022

La atención de Paul fue increíble. En menos de 5 minutos había resulto todas mis dudas. Incluso me propuso soluciones geniales que no tenía en mente. Un servicio de lujo y muy profesional. Muchas gracias

Naná Artistova Jewels
Italy
6 days using the app
TYDAL replied September 20, 2022

¡Gracias por la revisión de 5 estrellas! Muy feliz de que haya disfrutado de su interacción con nosotros. ¡Apreciamos mucho que uses la aplicación! 😊 Mis mejores deseos, Kevin

June 4, 2022

Servizio clienti rapido, gentile ed estremamente efficiente!
App assolutamente consigliata!!
Tutto perfetto!

Flogheter
Italy
6 days using the app
TYDAL replied June 6, 2022

Grazie mille per la recensione a 5 stelle e per averci consigliato alla community! Ciao, Kevin

December 2, 2022

Lovely customer service team, so helpful removed the branding within 5 minutes of chatting totally recommend

OhBaby!
United Kingdom
6 days using the app
TYDAL replied December 4, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

July 22, 2022

AA, was very helpful and informative!! Took care of everything I asked for in no time, even offered some suggestions. I'm new to starting up my online store so even the smallest suggestion can make a big difference thanks AA

KidzWantThis&That
United States
6 days using the app
TYDAL replied July 22, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

August 5, 2023

Jel was great!!! Super helpful experience and she made a lot of changes to my account to make it easier for me.

Melon Helmets, USA
United States
6 days using the app
TYDAL replied August 7, 2023

Thank you so much for your kind words! We're thrilled that our team provided a helpful experience for you. 🙌 We appreciate your support and hope you continue to enjoy the app!
- Lea & Rivo Team

November 11, 2022

incredible customer service, Abbie was a great help to advise on best ways to achieve our brands desired result with the app. Rivo deserves 6 stars. download it you will not be dissapointed. Full Reps

FULLREPS.CO.UK
United Kingdom
6 days using the app
TYDAL replied November 15, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin