Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

December 13, 2022

Jel was very helpful great and informative! She gave good advice on updates when going on my domain to remove the RIVO branding. Will use again!

Sunrise Bodega
United States
7 days using the app
TYDAL replied December 13, 2022

Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin

October 13, 2022

This app is amazing!!! Setup was easy and support was very helpful throughout the entire process. A++

Tactical Police Gear
United States
7 days using the app
TYDAL replied October 13, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

March 20, 2023

Awesome app. I've tried dozens of shopify apps and this is one of the best. Paul was super helpful when I had a question regarding already subscribed customers. Highly recommend.

LewisPB
United States
7 days using the app
TYDAL replied March 20, 2023

Thank you for taking the time to share your positive experience with our app! We always strive to provide excellent customer service, and it's great to know that our efforts are appreciated. Thank you for your recommendation, and please don't hesitate to reach out if you have any further questions or feedback.
All the best, Kevin

June 18, 2022

sono stato contattato ed aiutato dall'operatore che mi ha aggiunto una sezione gratis .ottima assistenza

victortrins
Italy
7 days using the app
TYDAL replied June 20, 2022

Grazie mille per la recensione a 5 stelle! Siamo sempre qui per te ogni volta che hai bisogno di noi. Cordiali saluti, Kevin

July 11, 2023

Très efficace, Abbie était très gentille et serviable. Qui m'a beaucoup aidé. Et donné des conseils que je ne savais pas

Tag Em'
Canada
7 days using the app
TYDAL replied July 13, 2023

Merci beaucoup pour votre avis ! Nous sommes très heureux d'avoir pu vous aider et de vous avoir donné des conseils utiles. 😊 Faites-nous savoir s'il y a autre chose que nous pouvons faire pour vous. Passez une journée fantastique !
- Lea & Rivo Team

January 25, 2022

Amazing app and very easy to use
loved the interface and quick customer service
would recommend this to everyone

lovekarnival
India
7 days using the app
TYDAL replied January 25, 2022

Thanks so much for the positive review and for recommending us to the community! 🎉 All the best, Kevin

Edited June 7, 2022

This app is helpful to get new registered customers. It automatically adds customers to your shopify customer list! Love it! Customer service was outstanding!

MycoLife - Grow Together
United States
7 days using the app
TYDAL replied June 7, 2022

We are so happy you love our app and services! Thank you so much for the positive feedback and review! Cheers, Kevin

December 12, 2022

it is very easy to use plus the customer service is really nice and they were very helpful the answered every question

Simply Gorgeous Hair and beauty Boutique LLC
United States
7 days using the app
TYDAL replied December 12, 2022

We are so happy you are enjoying our app and services so far! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

November 2, 2022

The technical support is great. I believe I spoke with Paul who easily and kindly solved a very minor issue for me. I highly recommend. 5 stars all the way.

General Warfield’s Coffee
United States
7 days using the app
TYDAL replied November 2, 2022

Awesome! 🎉Thank you so much for the 5-star review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

Edited November 28, 2022

issues with uploading images/logo? Pete was fast and did the work for us!
pop-up was ready in 5 minutes. Great job!

Snoozebaby
Netherlands
7 days using the app
TYDAL replied November 22, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin