Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

January 10, 2023

Toujours un excellent service! Les applications Rivo sont tellement simples, intuitives et efficaces! Je vois déjà d'excellents résultats à peine 5 jours après l'installation. Je recommande fortement! :)

www.evamela.com
Canada
7 days using the app
TYDAL replied January 10, 2023

Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! ✨ Merci, Kévin

September 20, 2022

I had some issues setting up the app to my liking. Spoke with Pete via chat. He was very helpful and prompt. Excellent service!

SAS Styles
United States
7 days using the app
TYDAL replied September 21, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

May 27, 2022

Works well to create pop ups, Betty was very helpful with support.Great that you can add custom css.

Salty Dunes
Australia
7 days using the app
TYDAL replied May 27, 2022

Thanks so much for the positive feedback and review! We are here for you anytime you need us. Much appreciated, Kevin

January 17, 2023

A great customer service, really like it, the support was very helpul and i'am glad i can have you on my side. Keep it up.

Mommy's Flower
Moldova
7 days using the app
TYDAL replied January 17, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

March 31, 2022

Great enthusiasm Lance. You don't see that any more in customer service so it was appreciated. Keep up the good work.

PowerSportsXpres
United States
7 months using the app
June 18, 2022

The customer support is great and the app serves it's purpose. However although there is custom CSS options, I wish there was more customization options without the use of code.

Vercanti
Canada
7 months using the app
April 19, 2022

Exceedingly easy to install and support was very helpful. I tried a few apps and found that this did exactly what I needed, no more, no less

Harper's Honey
United States
7 days using the app
TYDAL replied April 19, 2022

We are super excited that you are happy with our app and support! 🤩 Thanks so much for the positive feedback and review! Best wishes, Kevin

October 27, 2022

This app helps me make my site more user friendly & Lance was really helpful & gave me pointers that helped out a lot.

Blackboard East
United States
7 days using the app
TYDAL replied October 31, 2022

We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 Best regards, Kevin

December 5, 2022

Great App, and is user-friendly! Special thanks to Betty for all her kindness and help. Good Job to all the team!

Kikati Shop
United States
7 days using the app
TYDAL replied December 5, 2022

Thank you for the 5-Star review! Your honest feedback means everything to us and we're glad that you feel we're on the right track! 🙌 Much appreciated, Kevin

February 28, 2023

I would absolutely recommend this app, great email pop ups which have help me with sales.

I have ran into trouble on the way and the customer service has been great.
I had a great customer service experience with Mica. She answered all my questions and was very quick to respond.

I would definitely recommend Rivo Pop Ups!

Haven Home
Australia
7 days using the app
TYDAL replied February 28, 2023

Your feedback has made our day! 🤩 We're so glad to hear that you had a wonderful experience with our app and services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Cheers, Kevin