Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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I had an amazing experience with Betty. She was a burst of fresh energy to my early morning endeavors into building my store. A great customer interaction I will not forget.
We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin
I am satisfied with the app, it is easy to use and allows a good level of customization. The support team is attentive, quick to respond, and friendly.
Thank you so much for your review! Glad to hear that you're happy with our app and that our support team provided you with a great experience. Please let us know if there's anything we can do to make your experience even better! 😊👍 - Lea, Rivo Support Manager
Best support staff I've seen till now! I only had a small doubt regarding usage of the Rivo and the staff helped me with many problems which I didn't even noticed. I really appreciate it!
We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Good great support, will defiantly continue to use and see what this app has to offer. I highly recommend
Thanks so much for the 5-Stars and for recommending us to the Shopify community! Best regards, Kevin
Toujours un excellent service! Les applications Rivo sont tellement simples, intuitives et efficaces! Je vois déjà d'excellents résultats à peine 5 jours après l'installation. Je recommande fortement! :)
Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! ✨ Merci, Kévin
I had some issues setting up the app to my liking. Spoke with Pete via chat. He was very helpful and prompt. Excellent service!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Works well to create pop ups, Betty was very helpful with support.Great that you can add custom css.
Thanks so much for the positive feedback and review! We are here for you anytime you need us. Much appreciated, Kevin
A great customer service, really like it, the support was very helpul and i'am glad i can have you on my side. Keep it up.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Great enthusiasm Lance. You don't see that any more in customer service so it was appreciated. Keep up the good work.
The customer support is great and the app serves it's purpose. However although there is custom CSS options, I wish there was more customization options without the use of code.