Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

September 17, 2022

Just starting out and so far, this app is super easy to navigate. Yaci was super helpful answering my questions as well. Can't wait to relaunch my store!

Aikovia
United States
7 months using the app
TYDAL replied September 23, 2022

Hi, Aikovia team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

December 7, 2022

I haven't had the app for long so I can't say much but customer support is top notch. Very responsive, helpful and friendly.

VCurv
United States
7 months using the app
TYDAL replied December 19, 2022

Hi VCurv team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

July 1, 2022

amazing app to use it on your store totally for free I recommend to anyone add it to your store you would regret.

zoalta
Australia
7 days using the app
TYDAL replied July 1, 2022

Thank you so much for the 5-stars and for recommending us to the Shopify community! We truly appreciate you using our app. ✨ Best wishes, Kevin

June 17, 2022

I enjoyed the willingness to help and the extra help and kindness regarding my storefront on Shopify!

Links By Nami
United States
7 days using the app
TYDAL replied June 20, 2022

It's our pleasure to help you. 😊 If there's anything else we can assist you with along the way, please don't hesitate to let us know. Best wishes, Kevin

Edited March 23, 2022

Trish and mary was an excellent support memeber .More Customization on email template themes. Need More filters to filter & get email details of the customers who engaged with popups

Bathla Home
India
8 months using the app
September 12, 2022

Great customer service. Love it with quick responses and helpful assistance. Recommend it to those who need its functions. Perfect experience!

ZAP! Juice LTD
United Kingdom
7 days using the app
TYDAL replied September 12, 2022

It's music to our ears that you are happy with our customer service. Thank you so much for leaving a positive feedback and for the 5-star review! Cheers, Kevin

May 24, 2022

I just downloaded this app and the response from the support team was amazing. They even give me some welcome perks as well.

Flos World
United States
7 days using the app
TYDAL replied May 24, 2022

We love helping Shopify stores and genuinely appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

October 5, 2022

I really love the app,nice job.and i want to thanks specially Yaci and Pete who were really nice assisting me,execellent assistance to both of you,nothing less than amazing

jeunshow
Haiti
7 days using the app
TYDAL replied October 5, 2022

So pleased that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

November 21, 2022

Using this app to set up all the annoying parts of starting a store was incredibly easy. I reached out for help and Abbie answered almost instantly. She was above and beyond in answering my questions as well as offering more assistance and recommendations that truly improved my store!

Nina's
United States
7 days using the app
TYDAL replied November 22, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 30, 2022

I found this app and have been impressed since installing it. Moreover, upon clicking around for further options of CSS, I discovered a whole world of possibilities via one of the nicest customer service chats. Rivo has real people with real intent to help. Now onto enhancing my Pop Up.

LAHLO
United States
7 days using the app
TYDAL replied December 1, 2022

So glad that you are happy with our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin