Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

October 27, 2022

This app helps me make my site more user friendly & Lance was really helpful & gave me pointers that helped out a lot.

Blackboard East
United States
7 days using the app
TYDAL replied October 31, 2022

We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 Best regards, Kevin

December 5, 2022

Great App, and is user-friendly! Special thanks to Betty for all her kindness and help. Good Job to all the team!

Kikati Shop
United States
7 days using the app
TYDAL replied December 5, 2022

Thank you for the 5-Star review! Your honest feedback means everything to us and we're glad that you feel we're on the right track! 🙌 Much appreciated, Kevin

February 28, 2023

I would absolutely recommend this app, great email pop ups which have help me with sales.

I have ran into trouble on the way and the customer service has been great.
I had a great customer service experience with Mica. She answered all my questions and was very quick to respond.

I would definitely recommend Rivo Pop Ups!

Haven Home
Australia
7 days using the app
TYDAL replied February 28, 2023

Your feedback has made our day! 🤩 We're so glad to hear that you had a wonderful experience with our app and services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Cheers, Kevin

September 9, 2022

Great app. Nice and simple layout and very user friendly to use. I contacted Lance from the support team. Lance solved my query super quickly and also provided some insights on my store layout and a couple of suggestions regarding how to further customise the store. Would definitely recommend anyone who is looking for a pop up banner.

WHITE LABEL DESIGNS
Australia
7 days using the app
TYDAL replied September 12, 2022

We're so excited that you love our app and customer service! Thank you for recommending us to the community, and your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

September 14, 2022

Great app and had great experience with customer service. Having great success with the app and sign ups.

Hanalu Label
Australia
6 days using the app
TYDAL replied September 14, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

December 13, 2022

very helpful and easy to use! pete helped me out with other things in my shopify store, even outside of their app. high rec

goddex apothecary
United States
6 days using the app
TYDAL replied December 13, 2022

Awesome! Thank you so much for leaving a 5-star review and for recommending us to the Shopify community! Cheers, Kevin

December 8, 2022

Fantastic customer support!
Rivo seems to be very professional app developer with great support and fantastic apps.

Blossholm
Denmark
6 days using the app
TYDAL replied December 8, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

November 14, 2022

Paul was great assisting me with any concerns I had as for the app I will leave another review when I have time to experience the benefits of it

Jensmill
United States
6 days using the app
TYDAL replied November 15, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

April 15, 2023

The customer service is AMAZING! They help me with all my question so quickly, friendly and very patient!

The Pup-Treats Co.
United States
6 days using the app
TYDAL replied April 17, 2023

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🙌
Thanks, Kevin

October 6, 2023

great app for inserting a popup, too bad it doesn't work with another app I have installed and you can only insert one popup at a time!

merceriegermaine
Italy
6 days using the app
TYDAL replied October 9, 2023

Thanks for the review, we appreciate your feedback! We'll definitely look into making our app more compatible with other apps and building new features in the future.
- Lea & Rivo Team