Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

August 21, 2022

The instillation of this app was super fast and Alex was super quick to respond! The pop-up looks great! Thanks Rivo!

Art Studio 77
Australia
6 days using the app
TYDAL replied August 22, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our support and the app's installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

June 28, 2022

Lance the best customer support i have ever seen thank you for fast help thank you so much solved the problems fast

Vibral
Germany
6 days using the app
TYDAL replied June 29, 2022

Awesome! So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Cheers, Kevin

November 17, 2022

It was so nice chatting with Lance. He helped me through everything and he is great!! Thanks for having such great people!

MahaCase
United States
6 days using the app
TYDAL replied November 17, 2022

We're so happy that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

July 27, 2022

The app is excellent and can be customized as much or as little as you want. Customer service was even better.

Ettos.co
Colombia
5 months using the app
TYDAL replied July 28, 2022

Your review means the world to us! 🙂 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out to us. Best regards, Kevin

Edited October 8, 2022

Mica was extremely helpful, she solved my issue in just a matter of seconds. Excellent customer service!

thegreenaproject.com
Switzerland
5 days using the app
TYDAL replied October 3, 2022

Wonderful! Thank you so much for leaving a positive feedback and review! We are here for you anytime you need us. 😊Cheers, Kevin

July 28, 2022

I used this app to add pop ups to more store to build my email list. Abbie helped me and I think it came out nice, thanks

Poke Mallow
United Kingdom
5 days using the app
TYDAL replied July 28, 2022

Thank you so much for the positive 5-star review! 🌟 We truly appreciate you using our app and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Best wishes, Kevin

December 22, 2022

Une assistante en or qui motive à aller toujours plus loin, une super app facile d'utilisation, ps: merci à (Yaci) pour sa merveilleuse aide.

Istela
France
5 days using the app
TYDAL replied December 22, 2022

Merci beaucoup pour l'incroyable critique 5 étoiles! Signifie le monde pour nous et nous sommes là pour vous à tout moment. 😊 Bravo, Kévin

June 1, 2023

Best App ever, and Best Service Paul help me out a lot with my problemes
and fix them very quickly.

BalasMarket
United States
5 days using the app
TYDAL replied June 2, 2023

Thank you for your review! We're glad that we were able to resolve your issues quickly and make your experience with our app a great one! Feel free to reach out to us anytime if you need further assistance or have any feedback. - Lea, Rivo Support Manager

October 6, 2022

Bom atendimento. Resolveu rápido meu pedido de verificação do site. E nem precisei teclar em inglês!

LUNO SOM
Brazil
5 days using the app
TYDAL replied October 6, 2022

Tão feliz que pudemos ajudá-lo com sua preocupação. Muito obrigado por suas amáveis palavras e 5 estrelas! 😊 Muito apreciado, Kevin

May 25, 2022

Je trouve l'application très réussis et très fonctionnelle, simple d'utilisation et pour toutes questions un service client très réactif !

Doggy-soif™
France
5 days using the app
TYDAL replied May 25, 2022

Génial! Nous apprécions que vous preniez le temps de laisser des commentaires positifs et un avis 5 étoiles ! 🙂 Merci, Kévin