Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Great customer service and quick response times Thanks to Abbie for helping me to sort everything out quick
You are so awesome! Thank you so much for the 5-Stars! 🌟 Best regards, Kevin
I am using this app to help build my store, Betty from the customer chat helped so much in removing the branding as well
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin
Very good customer service! Abbie is great and very helpful. Would recommend to new or old stores to download!
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin
Support is super fast, helpful, proactive, and very kind and friendly. Best live chat experience so far :)
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin
ottima app, facile da configurare, semplice da comprendere, aumenta il tasso di iscrizioni al tuo estore. Ho ricevuto un supporto immediato super professionale dal loro customer care, Mica mi ha guidata attraverso il processo e ha fornito anche molte indicazioni utili su come ottimizzare il mio store.
Consigliatissimo!
Sei fantastico! ✨ Grazie mille per i complimenti e le belle parole. Siamo così grati ai clienti come te e apprezziamo molto l'utilizzo della nostra app. Se hai bisogno di ulteriore assistenza lungo il percorso, non esitare a farcelo sapere. Qui a Rivo, mantenere i nostri clienti felici è la nostra priorità numero uno. Salute, Kevin
The chat feature is the best I’ve ever experienced. The reps respond very quickly and can assist with anything you need.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin
Excellent technical support. The app is working great. Highly recommend this app. Thank you so much.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin
What a wonderful and free app, especially the customer service of Abbie. Very fast reply and kind help. Thank you so much!
Thank you so much! This review made our day! 🍻Cheers, Kevin
Lance was the best! He went above and beyond and also gave me some great suggestions about my favicon! Glad I choose this app! Great team!
Wonderful! We are always here to help and super excited that you are happy with our services! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
I do have a problem with your rating scale, not enough stars for the chat I just received. Simple easy and easy to use. Can't believe I didn't notice this app before. Never received a response time like this before.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🤩 Cheers, Kevin