Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Such a great app with such great support. Would really recommend this app to the newly opened stores.
We love helping new businesses and truly appreciate you using our app! Thank you so much for recommending us to the community! Much appreciated, Kevin
We are very happy with Rivo, especially its service team. They care about the customer experience and is very quick and friendly in responding to questions. Their rep Abbie was really nice and helpful.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Excellent app - only issue is popup doesn't discriminate between existing and new subscribers, so could annoy existing customers, especially as we're offering discount for new signups!
Assistant Pete was extremely helpful and fast with resposes - thanks!
We greatly appreciate your review! Your feedback is essential in helping us improve the app, and I have sent your concern to our product team. If there's anything else we can do, please feel free to let us know. All the best, Kevin
It is really perfect and meets my need. And the customer service is nice and Lea is very nice to answer and help me figure out the problems.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Really nice! And great service from Alex It's nice that it is free aswell. Easy setup and nice design.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Pete provided such amazing service for me today, he was very friendly. Very quick to reply, and he went above and beyond for me and i appreciated that a lot.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Paul was really great and friendly! His replies were efficient and extremely helpful! I am learning and will continue to learn!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin
Arianne is helpful and proactive on my question. Much appreciated. I am exploring the app, it is working as expected.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin
I used this app to create an email popup like the name says, and created one fit for my store. Was guided through everything with a support agent. Great team, and Great site.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Excellent customer service, great app. I use pop ups for discounts and it's super cool and awesome app.
Wonderful! ✨ Thank you so much for the positive feedback and review! Best regards, Kevin