Reviews (4,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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It seems to be working great so far. I really like the customer service offered and the fact that it is a free widget.
Thanks so much for the review! We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. Or if we can help in any way, please don't hesitate to let us know. Best regards, Kevin
UNBELIEVABLE CUSTOMER SUPPORT. Yaci and her team need promotions. App itself is as expected. The only issue I'm running into is that I cannot resize the popup. Not a big deal though.
We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
The User Interface is easy to use and the support team is good at their job. We can also customize design for pop up mail.
Thank you for taking the time out of your day to leave us a review! Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 🙌 All the best, Kevin
Installing and understanding a new app can sometimes be a painful process, but this App appears simple to use and Mica was a star. The BEST support I have ever received. Helpful, knowledgeable, and funny & friendly. Super efficient support!!!! Better than 10/10 :)
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Paul is very patient and nice to help me, and this popus app is supper nice, I used it before, and finnaly I think it is very useful to collect customer
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
Best wishes, Kevin
Very smart app, does exactly what it should do. No overwhelming UI like some other apps. Solid configurable standard layouts, CSS customization also possible. Great support by Pete.
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
I am really liking Rivo's products. This one is simple to setup and customize, and customer service is top notch! Good work Rivo team.
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin
App seems to work nicely and Pete was very helpful. I gave it 4 stars because it looks good on the tin, but haven't tested it out yet.
Hi Sam Russell Merch team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin
Arianne was extremely helpful in allowing us to get the Powered by Rivo popup removed from our site. She was also very personable, I wish all support techs were like her!
We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. If there's anything else we can do to help, please let us know. Our team here at Rivo is always happy to assist you. 🙌 Cheers, Kevin
Jel was amazing. Went above and beyond helping me set up my pop-up discount code. Highly recommend this app!
Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Much appreciated, Kevin