Reviews (4,637)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 19, 2022

Fantastic app, and very helpful support team! They helped me get it all installed and customized for my store, very much appreciated! No wonder it's a favorite!

EasyTot
United States
4 days using the app
TYDAL replied May 19, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Much appreciated, Kevin

December 4, 2022

amazing, pete was super helpful and kind. I highly recommend this app to anyone wanting to have email popups

Ketty's Coffee Stirrers
Australia
3 days using the app
TYDAL replied December 5, 2022

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

May 16, 2022

Vicky helped me out tremendously with my emails and referred to the pop up app to gain even more for my sight! Definitely what I needed. So glad I was able to chat with her. I am more than satisfied

FSB Essentials
United States
3 days using the app
TYDAL replied May 17, 2022

We're so glad to hear that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 12, 2022

I love email popups! It has all the features I need for my new store and the support was amazing. Which is so important to have. Paul helped me set stuff up and was so knowledgable on the software. If I could give him 100 stars I would. Thanks Paul! ♥️ I totally recommend Email popups!

TheMysticalRitual
United States
3 days using the app
TYDAL replied December 12, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

August 4, 2022

Good - Arianne helped me to set up the Opt-in out banner. Fantastic person.
Very passionate and loving.

gadgetcrep
United Kingdom
3 months using the app
TYDAL replied August 5, 2022

Your review means the world to us! 🌟 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out. Cheers, Kevin

January 22, 2023

Just started using the app. Support is fast and friendly, and gets things done fast. Now its time to see how it works.

Chilco Leather
Canada
3 days using the app
TYDAL replied January 22, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 8, 2022

Lance was excellent, he provided me with to the point info, quick and easily, as well as giving me some advice on my site, and some tools I could use. Great support.

Orchids In Print
Australia
3 days using the app
TYDAL replied October 10, 2022

We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 18, 2023

Personalization is free of charge, and they remove the powered by rivo writing below for free! Great app and great support from Pete!

cutiesss.com
Italy
3 days using the app
TYDAL replied May 19, 2023

Thank you so much for your lovely feedback! It means the world to us to know that you had a great experience with our app and our team. We're always here to help with anything you may need. Thanks again for choosing our app! - Lea, Rivo Support Manager

December 3, 2022

Awesome app! The customer service response time is fast and phenomenal as well! Mica helped me with any questions I had and even gave me a few tips to improve my Shopify store! Definitely an app you should add!

airday
Poland
3 days using the app
TYDAL replied December 5, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

January 30, 2022

I was looking for a simple and easy to use pop up app and I have found it in Rivo! They are so helpful, Arianne was amazing! I am so pleased with how easy and useful Rivo is to my store.

Shinkah Beauty
United States
3 days using the app
TYDAL replied January 31, 2022

We're so happy to see that you had a 5-Star experience with Rivo! 🎉We're always striving to help you and your business succeed! Thanks so much for the positive review! All the best, Kevin