Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 27, 2022

Great customer service! Fast reply! Pete is very nice and helpful. Great to deal with. Very happy with my subscription!

IRI Jewelry
United States
Over 1 year using the app
TYDAL replied May 27, 2022

We're so happy that you had a great experience with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 25, 2022

Marvin helped me big time. Thank you so much for your time and patience! Gave more assistance than needed!

Fetchville
United States
Over 1 year using the app
TYDAL replied May 26, 2022

Wonderful! Thank you so much for the positive feedback and review! We are always here for you anytime you need us. 😊 Best regards, Kevin

October 2, 2022

Therese was a great help setting up the app. great service and this app is great so far so good. can't wait to get them subscribers!

Gifted by Mia
Australia
Over 1 year using the app
TYDAL replied October 3, 2022

We are so glad you are happy with our services! Thanks so much for the positive feedback, and we are here anytime you need us. 🎉 Much appreciated, Kevin

November 28, 2022

Very Helpful, great customer service would definitely recommend this services to other retail store owners. Abbie was very helpful.

Organic Skincare Scrubs
United States
Over 1 year using the app
TYDAL replied November 28, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

September 19, 2022

Very great App. Thanks for your support Mica. Guys don’t worry she is there to give you all the stuffs you need. Chats faster as well.

LINABELL LTD
United Kingdom
Over 1 year using the app
TYDAL replied September 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

January 27, 2023

Abbie was fantastic helping me out to improve our pop-up for a Promo. In addition she recommend us improvements outside the origina question. Great client service at Rivo.

RielStore
Mexico
Over 1 year using the app
TYDAL replied January 30, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best regards, Kevin

December 3, 2022

this app helped me give discounts to new customers the discounts that they love witch is always a good thing

UPRISE3D
Australia
Over 1 year using the app
TYDAL replied December 5, 2022

We're so glad our app has provided value to your store! Thanks so much for the positive review! 🙌 All the best, Kevin

June 27, 2022

J'utilise cette application depuis peut et j'aime déjà beaucoup. Conseiller au top réponse très rapide et courtois j'ai beaucoup aimé l 'entretien

E-Shop de Séb EI
France
Over 1 year using the app
TYDAL replied June 27, 2022

Merci pour l'avis 5 étoiles ! Si heureux que vous ayez apprécié votre interaction avec nous. Nous apprécions grandement que vous utilisiez l'application ! 😊 Meilleurs voeux, Kévin

June 14, 2022

I just integrated this app onto our website, shiphappies.com. So far their customer service has been above and beyond. I hope that we can be the same for our future customers!

Ship Happies™
United States
Over 1 year using the app
TYDAL replied June 14, 2022

Awesome! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 All the best, Kevin

September 7, 2022

Jel was quick and efficient with removing the Rivo branding. As someone who is still learning from her online business, I am open to any recommendations to better my store. Jel suggested me using a feature I didn't know about and I thank her for that. Great customer service Jel.

Parris Galore Beauty Bar
United States
Over 1 year using the app
TYDAL replied September 7, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin