Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 2, 2022

I haven't been using the app very long as I am new to Shopify but the experience I have had with the app and the customer service team has been next to none, super easy and simple to use great for generating first time customers and the customer service team, are so lovely and happy to help! Pete has been so helpful and patient with me and come back to me to quick!

TheLuxeNailCo
United Kingdom
Almost 2 years using the app
TYDAL replied December 4, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

August 3, 2022

Abbie was very responsive & helpful. She was quick to offer help & even offered some additional suggestions. Great service!

jjsjava
United States
Almost 2 years using the app
TYDAL replied August 4, 2022

We're so excited that you love our services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 28, 2022

I downloaded the app for a discount for our new members that visit our site. I wanted the branding removed on the pop up, so I started a chat with Abbie. She was OUTSTANDING. I'll be honest, I am skeptical on these chats because you never know who's on the other end. But with her enthusiasm and funny meme's, it made me want to continue the conversation. I am so glad I did because she was able to help me with a few things on my website to make it even better! Thank you Abbie for your exceptional service.

Lauren Jewel
United States
Almost 2 years using the app
TYDAL replied November 28, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 23, 2022

IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!

NSMG SHOP
Hong Kong SAR
Almost 2 years using the app
May 15, 2022

Support of this app is really great, especially Maria! She went beyond my request to enable the Custom CSS feature. I recommend these guys and the app!

nephitenationus
Bulgaria
Almost 2 years using the app
TYDAL replied May 16, 2022

We're so happy to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Edited August 1, 2022

I used this app to create discount popups on my store and increase customer subscriber list for future email marketing. The customer service agent, Pete was of tremendous help with my questions

NexxArk
United States
Almost 2 years using the app
TYDAL replied August 2, 2022

Thank you so much for your kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. 🍻 Cheers, Kevin

August 8, 2022

I will use this app to generate leads for my online organic dog biscuit biz. Pete was a gem. Very helpful

BILLIEBONE
Canada
Almost 2 years using the app
TYDAL replied August 8, 2022

Wonderful! 🎉Thank you so much for using our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

October 25, 2023

Très facile à utiliser et très pratique. Le service client est aussi très réactif et très agréable. Je recommande !

Soreya Bijoux
France
29 minutes using the app
TYDAL replied October 31, 2023

Nous apprécions votre recommandation et sommes ravis d’avoir gagné votre confiance. Merci d'avoir pris le temps de partager votre expérience avec les autres.
- Kevin & Rivo Team

November 15, 2022

Prompt replies. Removed the branding for me from my pop up form in no time! Happy with their customer service

Mish Lifestyle Store
New Zealand
Almost 2 years using the app
TYDAL replied November 15, 2022

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

June 1, 2022

Tutto perfetto, Betty del centro assistenza è stata gentilissima! Lo consiglio a tutti! Sono molto versatili

Mastri di San Basilio
Italy
Almost 2 years using the app
TYDAL replied June 1, 2022

Grazie mille per la recensione positiva e per averci consigliato alla community di Shopify! 🙌 Ti auguro il meglio, Kevin