Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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So far, so good.
We are a new customer - just added Rivo app to our Shopify store this week.
Already we can say that customer support has been amazing.
Web Chat with Pete from Rivo this afternoon - rapid response via chat in the Rivo app.
Pete was super friendly, helpful, polite and efficient.
Thank you to Pete and the team for your support.
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have any further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin
I downloaded the app for a discount for our new members that visit our site. I wanted the branding removed on the pop up, so I started a chat with Abbie. She was OUTSTANDING. I'll be honest, I am skeptical on these chats because you never know who's on the other end. But with her enthusiasm and funny meme's, it made me want to continue the conversation. I am so glad I did because she was able to help me with a few things on my website to make it even better! Thank you Abbie for your exceptional service.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Super easy to use and fantastic customer service. Had a quick question and Abbie went above and beyond to help me out. 10/10 highly recommend!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin
IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!
Support of this app is really great, especially Maria! She went beyond my request to enable the Custom CSS feature. I recommend these guys and the app!
We're so happy to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I used this app to create discount popups on my store and increase customer subscriber list for future email marketing. The customer service agent, Pete was of tremendous help with my questions
Thank you so much for your kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. 🍻 Cheers, Kevin
I will use this app to generate leads for my online organic dog biscuit biz. Pete was a gem. Very helpful
Wonderful! 🎉Thank you so much for using our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
Prompt replies. Removed the branding for me from my pop up form in no time! Happy with their customer service
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin
Tutto perfetto, Betty del centro assistenza è stata gentilissima! Lo consiglio a tutti! Sono molto versatili
Grazie mille per la recensione positiva e per averci consigliato alla community di Shopify! 🙌 Ti auguro il meglio, Kevin
Paul made my day! Super efficient and very friendly service. Apps does exactly what it states. Thank you
Awesome! Thank you so much for the positive 5-star review! Cheers, Kevin