Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 28, 2022

Maria was amazing. Did not have to wait on the chat. She knew exactly what I needed. Had the app up and going within 5 minutes.

Matt’s Dugout Sports Cards & Memorabilia
United States
Almost 2 years using the app
TYDAL replied May 30, 2022

We're so excited that you are happy with our customer services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

July 29, 2022

The service support was professional and helpful. The pop-up was quick and easy to set-up with relevant and highly usable features

NIKKEN & Partners Online
United Kingdom
Almost 2 years using the app
TYDAL replied July 29, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

September 1, 2022

great assistance from abbie. she was really helpful and answered all the questions adequately and promptly

QENZ Store
Lebanon
Almost 2 years using the app
TYDAL replied September 2, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin

December 19, 2022

Fantastic support team helped me set everything up! Works perfectly and exactly what I was looking for!

sukablyatco
United States
Almost 2 years using the app
TYDAL replied December 19, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

January 5, 2023

Great app! Arainne was able to help us get things up and running. The app has great features that will help us on our website.

Little Giant Ladder Systems
United States
Almost 2 years using the app
TYDAL replied January 5, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

August 3, 2022

I need to remove Powered by Rivo to use this program, Paul helped me and fulfilled my request, and also helped me to open a new function in the program so that I can add my logo in the pop-up window

DJLBERMPW
Hong Kong SAR
Almost 2 years using the app
TYDAL replied August 3, 2022

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. If there's anything else we can do, just let us know. Thanks, Kevin

September 12, 2022

This app is helping me gain new email subscribers and customers for my brand. And the Customer Service is excellent!

CHEFS BANTER
United States
Almost 2 years using the app
TYDAL replied September 13, 2022

We're so excited that our app has provided excellent results for your store! 🚀 Thanks so much for the positive feedback and review! All the best, Kevin

March 31, 2022

QUICK RESPONSE AND SOLUTION ON TIME .. THANK YOU SO MUCH LANCE FOR THE SERVICE..THANK YOU SO MUCH....

Tijore
India
Almost 2 years using the app
TYDAL replied March 31, 2022

So glad to hear you had a 5-star experience! 🌟We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

August 23, 2022

Pete was very kind and very helpful. I was very pleased with his service and would highly recommend!

Bare Envy Skincare
Canada
Almost 2 years using the app
TYDAL replied August 24, 2022

We are so happy that you love our services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

June 7, 2022

Great support, Betty was really helpful and solved everything with me quickly. Love the app, just what I needed and it integrate every sign up into Shopify customer list.

LULA Bridal
New Zealand
Almost 2 years using the app
TYDAL replied June 7, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin