Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 15, 2022

This app function is great and am excited to help it grow my customer base!! Customer support from Abbie was fantastic, she was very helpful and efficient in helping me in all my needs! I will continue to contact her if I have any issues

108 Specialty Coffee
Australia
Almost 2 years using the app
TYDAL replied June 16, 2022

Thank you so much for using our app! 🤩 We're excited to be part of your business growth and success! If there's anything else you need along the way, just let us know. We're always here to help. Cheers, Kevin

February 13, 2022

Amazing customer service! Very fast to reply and Pete helped with additional questions / features! Can only recommend!

venovay
Switzerland
Almost 2 years using the app
TYDAL replied February 14, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin

June 30, 2022

The app seems easy to use. The support lady Mary was very helpful in answering any questions and offered a helping hand along the way.

Striking Viking
United States
Almost 2 years using the app
TYDAL replied July 1, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

November 21, 2022

Awesome app!!!! Awesome chat support!! Can't believe this is a free app! Very useful and very up to date!

Happy Sparkles Treats
United States
Almost 2 years using the app
TYDAL replied November 22, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

August 5, 2022

This app is AWESOME! Lance and Vicky were such a great help. Vicky is very knowledgeable, and helped solved my issues. She even went above and beyond as to give me feedback and some pointers on a few things outside of her job description. This is what I call, TOP NOTCH CUSTOMER SERVICE.

Sweet Redolence
United States
Almost 2 years using the app
TYDAL replied August 5, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

September 11, 2022

Lance was a great help!! Answered my questions and provided additional tips to help me get started! He was great!!

Ready Orr Not Boutique
United States
Almost 2 years using the app
TYDAL replied September 12, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! 😊 Much appreciated, Kevin

August 8, 2022

Amazing service from Alex. It made it very easy to set up and integrate into my Shopify site. I will gladly recommend them.

Knuffeltyd
South Africa
Almost 2 years using the app
TYDAL replied August 8, 2022

Thanks for the 5-Star review and for recommending us to the Shopify community! So happy that you have enjoyed your interaction with us! If there's anything else we can do along the way, just let us know. 😊 Best wishes, Kevin

December 17, 2022

I found the customer service live chat to be very helpful and friendly when making changes to the pop up for my shopify store.

Alex Goods
Australia
Almost 2 years using the app
TYDAL replied December 19, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

June 22, 2022

I wanted to use this app to create a pop up for newsletter! The service by Maria was absolutely amazing, and the app is intuitive and it had all the features that I needed! Highly recommend!

fawnactive
Singapore
Almost 2 years using the app
TYDAL replied June 22, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

July 12, 2022

Abbie assisted me today and she was incredible went above and beyond my expectations. She is AMAZING!

Zeba Absolute Oil
New Zealand
Almost 2 years using the app
TYDAL replied July 13, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-stars! Best regards, Kevin