Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 1, 2022

Quick response fast friendly service, Betty was amazing and helpful she gets a 10/10 from me and i hope she is being paid very well :)

Suká Stone
Australia
Over 1 year using the app
TYDAL replied June 1, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 19, 2023

Straightforward app that's easy to set up and get going. There's enough customization options to start with. Thanks to Jel for the help on getting this started as well.

DewyGlowSkin
United States
Over 1 year using the app
TYDAL replied April 20, 2023

Great to hear that you found our app easy to set up and customize! We're thrilled that Jel was able to assist you. Thanks for your feedback! - Lea, Rivo Support Manager

November 16, 2022

THIS IS A COOL APP SUCH A GREAT ADD TO HELP MY STORE. WILL SUGGEST IT TO OTHERS TO USE AS WELL. THANKS!

AmbitiousDreams Clothing Company
United States
Over 1 year using the app
TYDAL replied November 16, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin

March 18, 2024

Jamie was amazing, she dealt with my issues very quickly and was extremely helpful and polite. I would definitely recommend Tydal popups and will continue to use them.

Emily Burlington
United Kingdom
7 months using the app
TYDAL replied March 19, 2024

Thrilled to hear you had a great experience with us! Thanks for recommending TYDAL Popups. We're here for you anytime you need!
- Kevin & TYDAL Team

February 6, 2022

Amazing !! works really well with my shopify store and the team at RIVO are super supportive ! Thank you for this amazing app :) !!

SakoraSimani
United Kingdom
Over 1 year using the app
TYDAL replied February 7, 2022

Wonderful! We are so happy that our app works really well with your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

August 2, 2022

The app is working great so far. Thank you so much Arianne for helping me set up the app! 10/10!!!!!

Tristar Boutique
Japan
Over 1 year using the app
TYDAL replied August 2, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

July 5, 2022

Very simple and easy to use App. Installation and setup are super easy. I must mention support staff is professional and knowledgeable.

JapanChefKnife.com
Canada
Over 1 year using the app
TYDAL replied July 5, 2022

We are so excited that you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

February 12, 2023

We were after a simple pop up that we could customise to our branding and this one seems pretty good. Support was very helpful.

Burch and Raisbeck
Australia
Over 1 year using the app
TYDAL replied February 12, 2023

Wonderful! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

February 15, 2022

I recently installed this app so I have yet to explore it fully. It's very user friendly and seems to be perfect for my needs.

cdsalas
United States
Over 1 year using the app
TYDAL replied February 16, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

July 30, 2022

Paul was fantastic! He made the experience quick & to the point! I also enjoyed the chat because he added character to the convo with funny GIFS, it was unlike any support help I've ever had. Thanks so much Paul, you rock!

Capable Ry
United States
Over 1 year using the app
TYDAL replied August 2, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin