Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

Edited May 16, 2024

Customer support is very fast and helpful. We encountered an issue with our popup settings and reached out through chat. The response time was less than one minute and the solution was figured out in less than five. 10/10 support experience.

Lumi Gummies
United States
Over 1 year using the app
TYDAL replied December 13, 2022

Your 5-stars mean the world to us! Thank you so much for the positive feedback! 🤩 If there's anything else we can do, just let us know. Much appreciated, Kevin

September 14, 2022

the app is very easy to use and i am very happy with it. abby helped me with everything i needed and gave me great advise!! she was very friendly and supportive with very quick responses. i would recommend this to anyone with an online business!!!

ManicYOURS by McKinley
United States
Over 1 year using the app
TYDAL replied September 14, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Much appreciated, Kevin

Edited February 28, 2023

Amazingly simple to use and the customer service is instantaneous! All with no hidden fee, I would definitely recommend this to any new small startup company planning to expand their customer network through emailing marketing.

POIZ ACTIVEWEAR
Malaysia
Over 1 year using the app
TYDAL replied February 28, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
Cheers, Kevin

July 15, 2022

great add to website, great add to website, great add to website, great add to website, great add to website

The Gadget Valley
United States
Over 1 year using the app
June 29, 2022

Abbie - Your service was worth 5 Stars, Amazing conversation and super timely, Was available for a chat instantly and walked me through all my questions, then went on to congratulate my store launch and support us by following our socials.

mhbstudio
Australia
Over 1 year using the app
TYDAL replied June 29, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

February 4, 2022

J avais besoin de personnaliser la popoups , l'assistance a été rapide , efficace et très à l'écoute

ERGO HAPPY
France
Over 1 year using the app
TYDAL replied February 4, 2022

Nous sommes ravis de voir que vous avez vécu une expérience 5 étoiles ! Nous nous efforçons toujours de vous aider, vous et votre entreprise, à réussir! Bravo, Kévin

July 4, 2022

App seems great so far, love how customizable and web/mobile friendly everything looks. Thanks for the help Maria!

Sorry We're Stoned Shop
United States
Over 1 year using the app
TYDAL replied July 4, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

February 12, 2022

I worked with an agent called Abbie. She was most helpful and really made the process seamless. All you need is 5 mins of time and she sets everything up beautifully!

Lifegate Pharmacy and Wellness
India
Over 1 year using the app
TYDAL replied February 14, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

June 14, 2022

The app does everything you need it to do, with minimal knowledge. And they have one of the best customer service ever! keep up the good your guys. You are awesome!

Mojos
Romania
Over 1 year using the app
TYDAL replied June 14, 2022

Thank you for the fantastic 5-Star review! Your honest feedback means everything to us, and we're glad you feel we're on the right track! 🍻 Cheers, Kevin

July 27, 2023

10/10 service

Carebears Shoutouts
United States
Over 1 year using the app
TYDAL replied July 29, 2023

Thanks a bunch for the review! 😊 We're thrilled to have you as our happy customer.
- Lea & Rivo Team