Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 13, 2023

i have a really good experience with Rivo, abbie is great, she gave me many advices that how i can make my store better.

Tasty Treats
Canada
3 months using the app
TYDAL replied May 16, 2023

Thank you so much for your kind words! Amazing to hear you had a great experience with our team. We appreciate your feedback and hope to continue helping you succeed in the future! - Lea, Rivo Support Manager

July 18, 2023

Very good app. This is so useful! their service is quick and good! this is free, it's better than some paid apps, really recommended!

Stitchingcover
China
3 months using the app
TYDAL replied July 26, 2023

So glad you're loving our app! 🙌 It's awesome to hear that you find it useful. We appreciate your recommendation! Thanks a bunch for your kind words! 🎉
- Lea & Rivo Team

October 28, 2023

Had a fantastic experience with this app, Pete responded to our questions immediately and helped us resolve exactly what we needed to adjust within minutes. Thank you so much Pete!

Glazed Beauty
Australia
3 months using the app
TYDAL replied October 31, 2023

Thank you for the kind words! We're thrilled about your positive experience with our support and app. We're here to help anytime! 🌟
- Kevin & Rivo Team

August 21, 2023

Highly enjoyable encounter! Answered all questions and queries. I use their Opt-in popup product feature!

BAAJJ
Canada
3 months using the app
TYDAL replied August 25, 2023

Thanks for the awesome review! So glad you had a great experience with us 🙌 Feel free to reach out if you have any more questions or need further assistance. We're always here to help!
- Lea & Rivo Team

May 8, 2023

Thank you, everything is great! Thank you, everything is great! The feature is great, and easy to set up. Highly recommended

Metropolis Watches
United Kingdom
3 months using the app
TYDAL replied May 9, 2023

Thank you so much for taking the time to leave a review! So glad to hear that everything is working great for you and that you found the feature easy to set up. Your recommendation means a lot to us! - Lea, Rivo Support Manager

July 9, 2023

Pretty good app, wanted to quit the powered by rivo so chatted support, and ohh boy, ive never seen such good support, especially from Arianne. I will defenitily install this app im my other stores

LovyLove
Spain
3 months using the app
TYDAL replied July 11, 2023

So glad you liked our app! 🙌 We're here to make your experience top-notch. Feel free to reach out anytime, we're here to help!🎉
- Lea & Rivo Team

April 25, 2023

Excellent assistance, quick and very kind as well as professional! I didn't have to repeat things and I was immediately understood

DecorMist
Italy
3 months using the app
TYDAL replied April 27, 2023

Thank you so much for taking the time to write this wonderful review! We're thrilled to hear that our team provided you with excellent support. Please feel free to reach out if there's anything else we can help with! - Lea, Rivo Support Manager

April 1, 2023

Its so many little details that I had no clue about and Mica was very patient and willing to help and respond right away to my msg.

IT'S A SUTTON THANG
United States
3 months using the app
TYDAL replied April 2, 2023

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app!
All the best, Kevin

August 16, 2023

Just started using Rivo popups today and I'm enjoying the customization so far! I like that I'm able to customize styling with CSS for free as well. I chatted with Jel from their customer support and she's super friendly and responsive and helped me get set up quickly.

Tibby Bean
United States
3 months using the app
TYDAL replied August 22, 2023

Thank you so much for the fantastic review! We're so glad to hear that you're enjoying the customization options. If you ever need assistance, our team is here to help.
- Lea & Rivo Team

April 13, 2023

I have a few questions in witch ABBIE was able to help and guide me through all of them i highly recommend this app

Angels
United States
3 months using the app
TYDAL replied April 13, 2023

It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your 5-star feedback and for recommending us!
Much appreciated, Kevin