Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

September 8, 2022

This app is unbelievably great I love it! Lance walked me through on setting up my pop ups and he is a master !

Groomsmenn
United States
Over 1 year using the app
TYDAL replied September 8, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Best regards, Kevin

May 26, 2023

Mica was just amazing! Get her a pay raise! I loved how quick and easy she made things for us, even by recommending some apps that helped us a lot.

The Trinity Apparel
New Zealand
Over 1 year using the app
TYDAL replied May 29, 2023

Thank you so much for your review! We're happy to hear that you had a great experience and found our app recommendations helpful. It's always our goal to make things quick and easy for our customers.- Lea, Rivo Support Manager

February 27, 2023

I recently had the pleasure of using this app and I must say, I am really impressed. What truly sets this app apart is the exceptional customer support . They were quick to respond to my questions and provided me with helpful solutions. Overall, I highly recommend this app. Thanks again Abbie.

SHAYSTA
Netherlands
Over 1 year using the app
TYDAL replied February 27, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. 😊
Best regards, Kevin

February 24, 2022

great and fast customer service; got right to it, no extra fluff and was able to handle everything in a timely manner

Pink Sweetheart
United States
Over 1 year using the app
TYDAL replied February 24, 2022

Thanks for the 5-Star review! We truly appreciate you using the app. Much appreciated, Kevin

November 28, 2022

Absolutely brilliant customer service and support, Rivo has definitely done it right. So glad I found this app! Thank you so very much. We 100% recommend.

Hairtheway
Singapore
Over 1 year using the app
TYDAL replied November 28, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

June 2, 2022

betty support is good, and very helpful.. good to have him support my request. this app is better than klaviyo opt in app.. easier to use

Nylon Belt
Singapore
Over 1 year using the app
TYDAL replied June 2, 2022

It's music to our ears that you are happy with our app and customer support. Thank you so much for the 5-star feedback, and we greatly appreciate you using our app! ✨ Best wishes, Kevin

June 29, 2022

Amazing app that works really well to our business and not forgetting Betty, she was honestly the best support I have ever received. Above and beyond.

The Kapco
Philippines
Over 1 year using the app
TYDAL replied June 29, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

July 14, 2022

This app has been one of the best decisions I've made in terms of downloading apps from shopify. I was helped and assisted by Alex who was wonderful and provided me with an incredible service!! Really impressed by everything and the genuine care the support team has for its users. 100% recommend!!

Sacred Serendib
United Kingdom
Over 1 year using the app
TYDAL replied July 14, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

May 7, 2022

Very good customer service Trish was very nice and responsive she help me in removing the branded logo from the chat for free and she gave nice suggestions

CLEMSE
United States
Over 1 year using the app
TYDAL replied May 9, 2022

We really appreciate the 5-Star review and kind words! These reviews make our day here. 😊 Thanks, Kevin

April 14, 2023

O aplicativo cumpre um pouco mais do que promete.
Boas funcionalidades e excelente atendimento!
Obrigado!

ArmBrasil
Brazil
Over 1 year using the app
TYDAL replied April 17, 2023

Estamos muito felizes que você esteja gostando de nosso aplicativo e serviços! Muito obrigado pelo feedback positivo e avaliação! 🌟
Muitas felicidades, Kevin