Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 11, 2022

Pete was very nice and friendly and helped with my request :) Looking forward to use the app and explore what it can do for our store!

GenuinGreen
Spain
Over 1 year using the app
TYDAL replied March 14, 2022

What a wonderful review! ✨ We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you need help along the way, just let us know. All the best, Kevin

August 27, 2022

Abbie from Rivo was incredibly helpful in answering my questions. The App has been so simple to setup. I highly recommend Rivo to others and hope you get to chat with Abbie!

Blush and Kiss
Australia
Over 1 year using the app
TYDAL replied August 30, 2022

What a wonderful review! 🤩 Thank you so much for the positive feedback and for recommending us to the Shopify community! Cheers, Kevin

December 17, 2022

Support was so nice and helpful!!! My problem was fixed immediately and I love the look of the email pop up!!

Always + Alexis
United States
Over 1 year using the app
TYDAL replied December 19, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

November 25, 2022

Abbie was very helpful! Her customer service is awesome! She is very kind and answered all of my questions quickly and efficiently! Thank you Abbie!

TheRugKidd
United States
Over 1 year using the app
TYDAL replied November 26, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

April 1, 2022

Very helpful and professional. Had just install it, will drop a review again in future. Thanks Abble

GoFitness.Store
Malaysia
Over 1 year using the app
TYDAL replied April 1, 2022

Thank you so much for the 5-stars! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. ✨ Best wishes, Kevin

May 30, 2022

I was getting my pop up ready and it asked if I wanted to remove the Powered By Rivo logo. I had to speak with a chat agent. My chat agent was Abbie and she helped me with getting the Powered by Revio logo taken off and also with other goodies that she added for me. She even helped me with setting up my Favicon. Abbie was awsome. Thank you so much for your help Abbie.

CellularMobileCases.com
United States
Over 1 year using the app
TYDAL replied May 30, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 5, 2022

Abbie was a big help - fast , clear, and encouraging. The app is helpful, easy to use and I am glad to hear you have a rewards program too

Grace Like A Fetter
United States
Over 1 year using the app
TYDAL replied May 6, 2022

Thank you for the wonderful review! We are here for you anytime. Cheers, Kevin

May 27, 2022

I needed a little help and her response was quick and pleasant. Thank you so much ghoulfriend! Super friendly at this witching hour. :)

Witchy Vibes of Mine
United States
Over 1 year using the app
TYDAL replied May 27, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 5, 2022

He was very helpful, informative, polite and respectful. He provided me with information that I was asking and correct the issue that I having. Plus it was quick and to the point, he knew exactly what I needed.

Inspiration By Rose
Canada
Over 1 year using the app
TYDAL replied October 6, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best regards, Kevin

June 24, 2022

Customer service was Good! App is easy to use. I haven't set up the pop-up yet, but it looks good. Very helpful team.

Orbit Beers
United Kingdom
Over 1 year using the app
TYDAL replied June 24, 2022

We're so pleased that you love our customer service. 🤩 Thanks so much for the 5-stars! If you have further questions or experience issues along the way, please feel free to let us know. Our team would be delighted to help you. Best regards, Kevin