Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

March 30, 2023

Great and responsive help from the CS team and so far the app is doing what it's designed for. Keep up the good work!

s/ash & para//el
Hong Kong SAR
Over 1 year using the app
TYDAL replied March 30, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed.
All the best, Kevin

May 24, 2023

FAST customer service at a late night/early morning! Pete helped do more than I knew I needed for my store!

weightboss
United States
Over 1 year using the app
TYDAL replied May 24, 2023

Thanks for your review! We are thrilled to hear that our team was able to provide fast and helpful service for your store. We appreciate your business and hope to continue exceeding your expectations! - Lea, Rivo Support Manager

October 29, 2022

Very good service and very quick with response! I recommend anyone who needs a pop up for their website to give Rivo a go!

Wild N Winning
United Kingdom
Over 1 year using the app
TYDAL replied October 31, 2022

We are so pleased that you are happy with our services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

May 15, 2022

Excelente!!! Me encanto! Y el soporte técnico fue rápido y eficaz, todo lo que necesitas para incrementar tus ventas y suscripciones!
Excellent!!! I love it! Just what I need!

mariaemma
Colombia
Over 1 year using the app
TYDAL replied May 16, 2022

Estamos muy agradecidos por clientes como usted y estamos muy emocionados de poder contribuir al éxito de usted y de su negocio. 🤩 ¡Muchas gracias por los comentarios positivos y la revisión! Muy apreciado, Kevin

May 11, 2022

Maria was great help! She was fast and very nice to me! This service seems great I can't wait to use it!

Little James' Big Adventures
United States
Over 1 year using the app
TYDAL replied May 11, 2022

Thanks so much for the 5-star review! If any further questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Cheers, Kevin

April 15, 2022

I love this app, it is super easy to customize. Pete helped me along the way and provided great customer service.

SugarandSukkar
United States
Over 1 year using the app
TYDAL replied April 15, 2022

Glad you love our app! 😊 Thank you so much for the 5-Star review, and we are here for you anytime you need us. Much appreciated, Kevin

February 13, 2022

The customer service was AMAZING!! Very quick and efficient responses. Can't wait to delve more into the APP.

Positively Lena
United States
Over 1 year using the app
TYDAL replied February 14, 2022

Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Best wishes, Kevin

February 14, 2022

Was looking for free app and finally I found it.
Very happy with this app. Absolutely free. Great Customer service. LOVE IT!

VBoast
United States
Over 1 year using the app
TYDAL replied February 14, 2022

Excellent! It's music to our ears that you are happy with our app and customer service! Thanks so much for the 5-stars! 🤩 All the best, Kevin

June 13, 2022

Abbie was super helpful and informative, even pointed out some things I could do better on my store page, thank you for your help!

Beauty Fennique Nail Supplies
Australia
Over 1 year using the app
TYDAL replied June 13, 2022

Thanks so much for your kind words and 5-star review! We are here for you anytime. All the best, Kevin

August 3, 2022

Customer support (Ryan) was helpful, friendly and professional. Made everything very easy and it was a breeze!

blackgroves
United States
Over 1 year using the app
TYDAL replied August 3, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Thanks, Kevin