Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 16, 2022

Tried out because its free, had a few questions and had 0 wait time! Chatted with a live agent who answered every question and the app is VERY easy to use! Bonus, my rep Arianne sent amazing GIFS.

What The Suds
United States
Over 1 year using the app
TYDAL replied November 16, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

August 1, 2022

I downloaded this app to add a pop up discount to my shopify store. The support contact, Lance, was super helpful and knowledgeable. He was able to assist me in exactly what I needed quickly and informatively. Its been a great experience so far!

Plain Erin Jane
United States
Over 1 year using the app
TYDAL replied August 2, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

May 24, 2022

Absolutely love this app! Great features and even better support! with the live chat team. Thank you x

From Inner Beauty
Australia
Over 1 year using the app
TYDAL replied May 24, 2022

Glad you are loving our app and customer support! Thank you so much for the 5-Star review! Best wishes, Kevin

March 27, 2022

Arianne was quick to respond and took care of my request right away, plus added in a few other options for me that were helpful.

TailHand
United States
Over 1 year using the app
TYDAL replied March 28, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are satisfied with our customer service. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

May 28, 2022

Super helpful and fast! :-) Easy to communicate with and removed the RIVO branding right away for free!

SIMPURE Clean Skincare
United States
Over 1 year using the app
TYDAL replied May 30, 2022

You are so awesome! Thank you so much for the 5-Stars! Best regards, Kevin

July 25, 2023

Pete was really helpful and fixed my issues. We will use review product review apps soon. Thanks for your recommendation, Pete.

Kamasstudio Underwear
India
Over 1 year using the app
TYDAL replied July 26, 2023

So glad to hear that our team was able to help you out and fix your issues. 🙌 We appreciate your support and can't wait for you to try out our other apps.
- Lea & Rivo Team

November 10, 2022

Very effective and easy to use. If you need assistance they are just a chat away. Thanks for the help Lance

CraftedBrows
United States
Over 1 year using the app
TYDAL replied November 10, 2022

We are so glad you are happy with our app and support! Thanks so much for the positive feedback and we are always here anytime you need us. 🎉 All the best, Kevin

January 27, 2023

Fast and super helpful customer service! Great way to start my service. Haven't had a chance to use the app yet but already service is great. Thank you

Vacation Vault Swim
United States
Over 1 year using the app
TYDAL replied January 30, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 1, 2022

abbie helped me so much. she was very kind and thoughtful. she also followed my business and gave me tips to better improve it!

lissyfitness
United States
Over 1 year using the app
TYDAL replied September 2, 2022

We are so thrilled that you are happy with our services. Thank you so much for the kind words and for leaving a 5-star review! 🌟 Much appreciated, Kevin

May 27, 2022

lance helped me solve my iusse straight away, great support. thanks lance would definitely recommend

outfitbnkr
United Kingdom
Over 1 year using the app
TYDAL replied May 27, 2022

So delighted that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be pleased to assist you. 😊 Much appreciated, Kevin