Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

July 25, 2022

Pete was very helpful. Great App so far, with great customer service. Easy to use and highly recommend.

OZ RAG
Australia
Over 1 year using the app
TYDAL replied July 25, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 15, 2022

Yaci from Rivo was so helpful. Removed the branding right away, allowed me to upload own custom logo on the popup.

modamoya
Hong Kong SAR
Over 1 year using the app
TYDAL replied October 17, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best regards, Kevin

May 31, 2022

App is easy to set up and use. Vicky was extremely helpful! I was able to create a beautiful pop-up for my store in minutes!

Just 'Cause Jewelry
Canada
Over 1 year using the app
TYDAL replied June 1, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

November 21, 2022

So easy to use! Great support and customer service. Love that the app is free, that's always useful when just starting out in business.

Bare Fox Beauty
United States
Over 1 year using the app
TYDAL replied November 22, 2022

We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

September 10, 2022

Love this app and the immediate assistance with it. Lance was very helpful in helping me set up my pop ups.

Barbie Stylez
United States
Over 1 year using the app
TYDAL replied September 12, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

June 9, 2022

Really great app, perfect for building my mailing list up, this will help the cycle of repeating business.

Phil Sproson Photography
United Kingdom
Over 1 year using the app
TYDAL replied June 9, 2022

Thanks for the positive feedback! We greatly appreciate you using the app. If you have any questions along the way, please feel free to let us know. All the best, Kevin

February 28, 2022

Abbie was the best to work with. Without good service reps like her, companies don't go far. Y'all got it right with that one. She provided me with much more value than I expected during our chat conversation. I am amazed at her service. Thank you!

New Level Clothing
United States
Over 1 year using the app
TYDAL replied February 28, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

June 6, 2022

So easy and so helpful and so free. Music to my ears. I needed dumby proof and i got it. You neeed this app

Revel Clothing Company
United States
Over 1 year using the app
TYDAL replied June 7, 2022

Thanks so much for the positive feedback and review! Let us know anytime if you need help. 🍻 Cheers, Kevin

March 11, 2023

Rivo Saved my time in many ways, and customers love using discount codes for purchases. Their customer service is the fastest I ever see. Thank you again, and keep it up. Recommended for people without any experience of coding and small businesses

Kepia Pet Shop
United Kingdom
Over 1 year using the app
TYDAL replied March 13, 2023

We're delighted to hear that our platform has helped you save time and that your customers are enjoying the discount codes. We're also proud to have provided you with excellent customer service as we strive to provide fast and efficient support to all of our customers. We appreciate your recommendation and are always here to help you and your business grow.
Thanks, Kevin

April 18, 2022

The app is great. The team behind it is super helpful and I have had nothing but great experiences with their Custom Support.

Schroeder Amplification
United States
Over 1 year using the app
TYDAL replied April 18, 2022

🤩 We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! All the best, Kevin