Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 30, 2022

Arianne was very friendly, and quick with her responses. She fulfilled my request and recommended helpful tools. I really appreciated the help, and I am very happy with the service she gave.

BlueButterfly Boutique
Canada
Over 1 year using the app
TYDAL replied November 30, 2022

It's music to our ears that you are happy with our customer service. If there's anything else we can do, just let us know. We're always here to help. Thanks, Kevin

October 1, 2022

So far this app is helping me collect 4 emails, and i just found out that they have a product review app. im onterested in the fact that the customer can upload a photo, which is exactly what I've been looking for! Lance was also able to help me remove the branding from the pop up.

Cammie’s Crafts
United States
Over 1 year using the app
TYDAL replied October 3, 2022

We are so glad you are happy with our app! Thanks so much for the positive feedback, and we are here anytime you need us. 🎉 All the best, Kevin

September 28, 2022

Veldig hjelpsom og hyggelig dame (Mica) Kun positivt å nevne. Kommer med gode tips for å bedre siden min, elsker denne app.

hjemmeartikler
Norway
Over 1 year using the app
TYDAL replied September 28, 2022

Så glad for at du elsker appen vår og støtten vår! 🙌 Takk for en fantastisk anmeldelse! Hurra for suksess til deg og din bedrift! Alt godt, Kevin

Edited January 11, 2024

I contacted the live support as i was needing help with my store and i was helped right away by Abbie whom was such a delight! She answered all my questions i needed help with, she was very knowledgeable with what i needed help fixing and she also made wonderful suggestions on how i can improve my store easily! i love this app for my store and customers and the live support is top notch.Highly recommend this app for any business owner out there.

Carisa Luxe
United States
Over 1 year using the app
TYDAL replied September 26, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

November 15, 2022

Paul was very helpful and took care of what I needed very quickly. I appreciate the great customer service!!!

Envy Kurves
United States
Over 1 year using the app
TYDAL replied November 15, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

June 22, 2022

Très chouette application, complètement gratuite. Service client au top, très réactif et très sympathique.

by Mau'
Belgium
Over 1 year using the app
TYDAL replied June 22, 2022

Nous sommes ravis que vous appréciez notre application et nos services ! Merci beaucoup pour les commentaires positifs et la critique! 🌟 Meilleurs voeux, Kévin

March 9, 2022

Rivo offers some amazing free services in spaces that usually cost 10-15 a month. Customer service is super friendly as well! Loving it!

Retro Gaming
Australia
Over 1 year using the app
TYDAL replied March 10, 2022

Wonderful! 🎉Thank you so much for choosing our app and we are always here, anytime you need us. Your positive review is very much appreciated! All the best, Kevin

November 12, 2022

I want to give a special thank you to Mica to helped me to remove branding and also set up my favicon! Top notch customer service.

Junoesque Sparkle
United States
Over 1 year using the app
TYDAL replied November 15, 2022

Wonderful! 🤩 Thank you so much for leaving a positive review! If there's anything else we can help you with, just let us know. Cheers, Kevin

December 11, 2022

Simply, great app, great team and great support.
Highly recommended

Thanks to all team specially Yaci.

Eatronix
United Arab Emirates
Over 1 year using the app
TYDAL replied December 12, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

August 13, 2022

I was looking for an app like this and I’m so happy I found this and the best part it’s a free app. It’s exactly what I was looking for. The customer service is exceptional and the app is easy to use.

DD’S BRIDAL
United States
Over 1 year using the app
TYDAL replied August 15, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin