Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

March 29, 2022

Absolutely awesome team at Rivo, the team really take the time to reply, and speak to you quickly and proficiently. I feel bad it's free, I should be paying! Thanks again!!

ThePrintableCo.
Australia
Over 1 year using the app
TYDAL replied March 29, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

October 7, 2022

Jel was extremely helpful! Quick, courteous, and answered all of my questions. I'd recommend this app to anyone interested in email marketing for their Shopify store.

Nomadic Print Co
United States
Over 1 year using the app
TYDAL replied October 10, 2022

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

February 24, 2023

Excellent customer service from Abbie! Prompt, friendly, and answered my question about how to trigger email flow upon sign up :)

Knot Theory
Canada
Over 1 year using the app
TYDAL replied February 27, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know.
Much appreciated, Kevin

March 2, 2022

RIVO is my favorite popup so far! And their customer service is fast and amazing! Love that this app is free and still have all the awesome features.

Lemon and Grey | Sensory Paths
United States
Over 1 year using the app
TYDAL replied March 2, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated, Kevin

September 12, 2023

Estamos usando el popup de descuentos de Rivio y es muy bueno!
Super customizable y la atención al cliente es fantastica!
Recomiendo mucho esta app.

Fran Fitwear
Spain
Over 1 year using the app
TYDAL replied September 15, 2023

¡Gracias por tomarse el tiempo de compartir su experiencia con nosotros! Nos alegra que estés disfrutando de sus opciones de personalización. Si necesita más ayuda, no dude en comunicarse con nosotros en cualquier momento. ¡Estamos aquí para ayudar!
- Lea & Rivo Team

August 2, 2022

Easy to use. Great layouts! Not hard to understand and very great customer service. They helped with any questions that we had.

Apericots
United States
Over 1 year using the app
TYDAL replied August 2, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

November 4, 2022

This app was super super easy to use. lance was very helpful to answer any questions I had. and gave very good advice to help my website/business.

Hey Honey Boutique
United States
Over 1 year using the app
TYDAL replied November 8, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 12, 2022

Paul was awesome in helping me get set up with the app. He answered all my questions. Awesome customer service.

Scented Euphoria Co
United States
Over 1 year using the app
TYDAL replied November 15, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

January 26, 2022

Just getting started with the app, but so far I can say that the customer service is fast and friendly.

Any Given Gameday
United States
Over 1 year using the app
TYDAL replied January 27, 2022

Thanks for the 5-stars, Any Given Gameday! We greatly appreciate you using the app! Much appreciated, Kevin

January 28, 2023

Amazing app with some of the best customer service I've ever experienced in my entire life - Paul was an excellent help. Could not recommend more.

NO SAINTS OVER GOD
United Kingdom
Over 1 year using the app
TYDAL replied January 30, 2023

We are so pleased you like our customer service, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin