Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

December 14, 2022

I haven't used the app yet but in setting it up Paul from the team was super helpful and made the whole process rather pleasant. If the app works as well as the customer support, then I expect this will do the job nicely.

Abroochable Pin Heads
Australia
Over 1 year using the app
TYDAL replied December 14, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

July 6, 2022

betty was great and the app is great. thanks for the support!
Look forward to making some popups and getting some customers!

Pedroni Race
Italy
Over 1 year using the app
TYDAL replied July 6, 2022

Thanks for the 5-Star review! We truly appreciate you using the app. 😊 Much appreciated, Kevin

July 11, 2022

super helpful A+++++++ and gave me some extra tips to improve my store fixed the issue with the pop up quick and easy

WAHSIC
United States
Over 1 year using the app
TYDAL replied July 11, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

January 22, 2022

Great customer support and experience with install! Also the Pop up function looks great glad to have it in my store!

Imagined Beauty | Health & Beauty Products for Everyone
United States
Over 1 year using the app
TYDAL replied January 24, 2022

Thanks so much for the 5-Star review! If you need help along the way, just let us know! Best wishes, Kevin

November 19, 2022

This app is the best. So easy to use and the customer service is top notch. Arianne you are the best and so is Rivo!!!

Last Star Boutique
United States
Over 1 year using the app
TYDAL replied November 21, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

December 14, 2022

Such an easy setup and great support from Therese! Highly recommend for the ease of use, I had email popups within 5 minutes.

Shmutz Art
United States
Over 1 year using the app
TYDAL replied December 14, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

November 24, 2022

Abbie helped me set up the app and the app is really good! Does exactly what I needed it for (email signups) and it's working :)

Ruby Designs
United Kingdom
Over 1 year using the app
TYDAL replied November 25, 2022

Wonderful! We are always here to help, and super excited that our app does exactly what you need! 🎉 Thanks so much for the positive feedback and review! Best regards, Kevin

August 22, 2022

I just started using the app so we shall see but the customer service from Pete was outstanding. Answered every single question. Incredibly helpful and pleasant to deal with.

GageHuntley
United States
Over 1 year using the app
TYDAL replied August 22, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

December 14, 2022

Super easy to use and set up! Arianne was great in helping me remove the Rivo branding. she then suggested some quick fixes to make my site more professionally branded. Small things I didn't realize I could change.

formulaalchemist
United States
Over 1 year using the app
TYDAL replied December 14, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Best regards, Kevin

September 9, 2022

Yaci was really helpful while explaining to me how to use the app for the first time, giving me all instructions and also a VIP chat for future references. I appreciate it!

Lulu's Moon Spark
United States
Over 1 year using the app
TYDAL replied September 9, 2022

Wonderful! Thank you so much for the kind words, and we are here for you anytime. Greatly appreciate the feedback! 🎉 All the best, Kevin