Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

October 12, 2022

This is the best pop up app you will ever find! The easiest, most straightforward and fully customisable + totally free ! Lance from customer support was not only EXTREMELY helpful, but an absolute delight to talk to ! The entire experience really made my day :)) 100% RECOMMEND!

Sleepdeprivedxcii
United Kingdom
Over 1 year using the app
TYDAL replied October 13, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 🙌 All the best, Kevin

May 31, 2022

I use this app on my website and the customer service rep Abbie was very informative and helpful. I appreciate the amazing customer service and the app is amazing.

New Way Modern
United States
Over 1 year using the app
TYDAL replied June 1, 2022

Awesome! We greatly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

October 10, 2022

Still testing out the app itself but so far the customer support (Yaci) has been amazing, looking forward to using this app.

softbirth
Switzerland
Over 1 year using the app
TYDAL replied October 10, 2022

Thanks so much for choosing our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out in any way we can. 😊 Cheers, Kevin

November 28, 2022

Super easy to use and set up. Customer service Paul was great in helping solve any customisation I wanted and an overall great interface!

Real Vitality
Australia
Over 1 year using the app
TYDAL replied November 28, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

November 23, 2022

This app is AMAZING! Very easy to use and GREAT customer service. Therese was so easy to work with and very helpful. I'll be using this app for a long time.

Shane Ramos Store
United States
Over 1 year using the app
TYDAL replied November 23, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 24, 2023

Very good app, Arianne from customer service is very very good!

Suli Bijoux
United Kingdom
Over 1 year using the app
TYDAL replied September 29, 2023

Thank you for your kind feedback! We're glad you love our app and had a great experience with our team.
- Lea & Rivo Team

July 18, 2022

Note: This is about the app. Not Abbie who did a fantastic job! 5 stars for her help for sure! The app is a great value for the money...FREE! I wish you guys had tags or a way to automatically send an email to a new subscriber. Our business works off of digital bonus materials as lead magnets and it would pair great with your app!

MesquiteAcres
United States
Over 1 year using the app
TYDAL replied July 18, 2022

Hi MesquiteAcres team,

Thank you so much for your feedback! These features are in the works and coming soon. We'll send you a quick email once they get released, so stay tuned!

Cheers,
James

August 18, 2022

L'appli est très bien fait et le support est rapide et efficace. L'intégration est facile et elle n'a pas de prix supplémentaire pour faire plus. tout est réellement gratuit!

sosoutils
Canada
Over 1 year using the app
TYDAL replied August 18, 2022

Merci beaucoup pour la critique positive! S'il y a autre chose que nous pouvons faire, n'hésitez pas à nous contacter à tout moment. Bravo, Kévin

September 11, 2022

Just started using the App, love the features, Therese from support is very knowledgeable and professional, great customer service. A+

Living Style
United States
Over 1 year using the app
TYDAL replied September 12, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

December 7, 2022

Mica is really helpful and advised some great tips when the free app meets such great services, everyone should come and try!

SoutinPro
Hong Kong SAR
Over 1 year using the app
TYDAL replied December 7, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin