Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

August 18, 2022

L'appli est très bien fait et le support est rapide et efficace. L'intégration est facile et elle n'a pas de prix supplémentaire pour faire plus. tout est réellement gratuit!

sosoutils
Canada
Over 1 year using the app
TYDAL replied August 18, 2022

Merci beaucoup pour la critique positive! S'il y a autre chose que nous pouvons faire, n'hésitez pas à nous contacter à tout moment. Bravo, Kévin

September 11, 2022

Just started using the App, love the features, Therese from support is very knowledgeable and professional, great customer service. A+

Living Style
United States
Over 1 year using the app
TYDAL replied September 12, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

December 7, 2022

Mica is really helpful and advised some great tips when the free app meets such great services, everyone should come and try!

SoutinPro
Hong Kong SAR
Over 1 year using the app
TYDAL replied December 7, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin

May 26, 2023

Mica was just amazing! Get her a pay raise! I loved how quick and easy she made things for us, even by recommending some apps that helped us a lot.

The Trinity Apparel
New Zealand
Over 1 year using the app
TYDAL replied May 29, 2023

Thank you so much for your review! We're happy to hear that you had a great experience and found our app recommendations helpful. It's always our goal to make things quick and easy for our customers.- Lea, Rivo Support Manager

September 8, 2022

This app is unbelievably great I love it! Lance walked me through on setting up my pop ups and he is a master !

Groomsmenn
United States
Over 1 year using the app
TYDAL replied September 8, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Best regards, Kevin

February 27, 2023

I recently had the pleasure of using this app and I must say, I am really impressed. What truly sets this app apart is the exceptional customer support . They were quick to respond to my questions and provided me with helpful solutions. Overall, I highly recommend this app. Thanks again Abbie.

SHAYSTA
Netherlands
Over 1 year using the app
TYDAL replied February 27, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. 😊
Best regards, Kevin

February 24, 2022

great and fast customer service; got right to it, no extra fluff and was able to handle everything in a timely manner

Pink Sweetheart
United States
Over 1 year using the app
TYDAL replied February 24, 2022

Thanks for the 5-Star review! We truly appreciate you using the app. Much appreciated, Kevin

November 28, 2022

Absolutely brilliant customer service and support, Rivo has definitely done it right. So glad I found this app! Thank you so very much. We 100% recommend.

Hairtheway
Singapore
Over 1 year using the app
TYDAL replied November 28, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

June 2, 2022

betty support is good, and very helpful.. good to have him support my request. this app is better than klaviyo opt in app.. easier to use

Nylon Belt
Singapore
Over 1 year using the app
TYDAL replied June 2, 2022

It's music to our ears that you are happy with our app and customer support. Thank you so much for the 5-star feedback, and we greatly appreciate you using our app! ✨ Best wishes, Kevin

June 29, 2022

Amazing app that works really well to our business and not forgetting Betty, she was honestly the best support I have ever received. Above and beyond.

The Kapco
Philippines
Over 1 year using the app
TYDAL replied June 29, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin