Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

December 22, 2022

There were very helpful and kind. They also helped me quickly and for that I am thankful. I would strongly suggest this app.

Tetelestai Art
United States
43 minutes using the app
TYDAL replied December 22, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 11, 2023

Genial app para poder gestionar tus pop-ups y soporte de 11, muy resolutivos y rápidos para darte soluciones :)

monicalendinez
Spain
43 minutes using the app
TYDAL replied May 12, 2023

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que ha disfrutado usando nuestra aplicación y que nuestro equipo de soporte ha sido útil y eficiente. ¡Seguiremos trabajando duro para brindarte la mejor experiencia posible! 👍 - Lea, Rivo Support Manager

November 11, 2022

Yaci helped with a question I had about a coupon code, very quickly!! She even gave a suggestion of something I could do to my store to make it a little more personable!! The best experience!!!!

AHA Designs
United States
43 minutes using the app
TYDAL replied November 14, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

March 17, 2022

I was delighted when I found Rivo had another app with JUST the features I was looking for. Have only had wonderful experience with this company before so have high expectations from the start. As always their chat team are fast and making you feel special, fixing whatever you need help with. The app looks good and is fully customizable (like the other app from them that I use)
easy to install, works like a charm. Recommended!

Såpehuset
Norway
43 minutes using the app
TYDAL replied March 17, 2022

You are amazing! ✨ This review made our day! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

November 1, 2022

I'm setting the app to collect email from client by giving a coupon code. I had instant support from Therese. I need to test better the app but I'm very satisfied for the moment.

La Bulldogatta - Pet Bautique
Italy
43 minutes using the app
TYDAL replied November 1, 2022

We're so pleased that you are satisfied with our app and services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

April 27, 2022

Arianne was available immediately and super friendly! I am still working on setting up my app, but it looks pretty straightforward.

Moulin Fortuné Arizzi
France
42 minutes using the app
TYDAL replied April 27, 2022

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Best regards, Kevin

January 10, 2023

This app is super user friendly and was able to create an email pop up very quickly. Also I received chat help within minutes of adding the app!

Davenport House
United States
42 minutes using the app
TYDAL replied January 10, 2023

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

January 14, 2023

Paul was so nice and super helpful in getting my widget set up! He was also very quick which is always much appreciated :)

Club Enzo
United States
42 minutes using the app
TYDAL replied January 17, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

May 1, 2023

Paul was very friendly and super helpful and gave us lots of good suggestions! We look forward to using this app

The Decor Room NZ
New Zealand
42 minutes using the app
TYDAL replied May 2, 2023

Thank you so much for the kind words! Happy to hear that Paul was able to provide you with some useful tips. We're excited for you to continue using our app. We're always here to help! - Lea, Rivo Support Manager

October 5, 2022

So far so good. I was able to customize the colors and text very easily. Five stars for customer service : )

One DNA
United States
42 minutes using the app
TYDAL replied October 6, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin