Reviews (4,641)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

August 7, 2022

With so many pop-up apps to choose from, the personal customization and support offered by Maria made this one of the best first-impressions I've had of a Shopify app. Recommend.

MS+ Mandarin Skin Plus®
Canada
40 minutes using the app
TYDAL replied August 8, 2022

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

October 2, 2022

Therese was really helpful. Excited to use the app! ................................................

Provoke Store
India
40 minutes using the app
TYDAL replied October 3, 2022

Thank you so much for the 5-stars! 🙌 Cheers, Kevin

June 1, 2022

Super App. Und vorallem ist der Support ganz große klasse! Lance war extrem nett! Selten so einen guten Support erhalten. Man fühlt sich einfach gut aufgehoben und hat einfach tolle funktionen mit dieser App. Diese wertet den Shop auf jeden Fall auf!

AutoVM Composites
Germany
40 minutes using the app
TYDAL replied June 1, 2022

Schön, dass Sie unsere App und unsere Dienste lieben! 🙌 Vielen Dank für die wundervolle Bewertung und wir wissen es wirklich zu schätzen, dass Sie uns helfen, uns zu verbreiten! Prost 🥃 auf den Erfolg für Sie und Ihr Unternehmen! Alles Gute, Kevin

November 1, 2022

Great App and Customer Service. Paul was helpful throughout the whole process. So excited I found this app!

XxTrashop
United States
40 minutes using the app
TYDAL replied November 2, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

April 29, 2022

I've just tried this app by Rivo and it is great. Easy to style, easy to integrate. Works well. So far so good. Customer support is exceptional. Special thanks to Abbie.

MACADA
United States
40 minutes using the app
TYDAL replied April 29, 2022

Thank you for using our app and for the great review! We appreciate you helping to share the word about us! If you have any questions or experience issues along the way, please don't hesitate to let us know. Best wishes, Kevin

January 25, 2023

excelente, Abbie fue muy atenta y me ayudo en todo el proceso, hasta realizo sugerencias de mucha ayuda para mi tienda.

Victoria Fashion
United States
40 minutes using the app
TYDAL replied January 26, 2023

¡Muchas gracias por la increíble revisión de cinco estrellas! Significa el mundo para nosotros y estamos aquí para usted en cualquier momento. 😊 Saludos, Kevin

January 26, 2022

We just added this app. We look forward to test it. Looks great sofar. Awesome support, very friendly and serviceminded

Littleclimby
Norway
40 minutes using the app
TYDAL replied January 27, 2022

Thanks so much for choosing our app! 🙌 We're excited to be part of your business growth and success! If you have any questions or encounter issues along the way, please let us know. Cheers, Kevin

February 4, 2022

I just added this app, so far it has been great and no problems. Great customer service! Abbie was so helpful and nice!

Rusty Roost Designs
United States
39 minutes using the app
TYDAL replied February 7, 2022

We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Best wishes, Kevin

October 6, 2023

Mica was 100% excellent to deal with and nice to have a clean efficient app to run. simple!

FormTech
New Zealand
39 minutes using the app
TYDAL replied October 9, 2023

Thank you for your wonderful feedback! We're thrilled you had an excellent experience using our app. Our goal is to make it user-friendly and meet all your needs. Your support means a lot to us!
- Lea & Rivo Team

April 30, 2023

She is very nice and helpfull
she did her best to let me get a new knowledge, I really appritiate this girl

Best Price
United States
39 minutes using the app
TYDAL replied May 1, 2023

Thank you so much for taking the time to leave this review! It was our pleasure to help you, and we're so glad to hear that you gained new knowledge from our support interaction. If you ever need assistance again in the future, don't hesitate to reach out! - Lea, Rivo Support Manager