Reviews (4,655)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

January 31, 2023

Nice app! It helps our marketing and selling a lot. And the customer service Abbie is very nice to help me! Thank you, all of your team.

FYC_US Direct
China
About 1 hour using the app
TYDAL replied February 1, 2023

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and 5-stars! 🌟 All the best, Kevin

July 19, 2022

Arianne was not only super helpful, but a pleasure to chat with as well! The app seems easy to get set up on our site too- thanks Rivo!

studiomc collective
United States
About 1 hour using the app
TYDAL replied July 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! If there's anything else you need, just let us know. 😊 Best wishes, Kevin

August 4, 2022

I've just downloaded it but so far it's been great. The customer service seems fantastic so far. Looking forward to trying out the features.

Lift Bridge Yarns
United States
About 1 hour using the app
TYDAL replied August 4, 2022

Thank you for installing our app and for leaving a 5-star review! 🙌 We're so excited to be part of your business growth and success! If there's anything else we can help you with, feel free to reach out to us anytime! Best regards, Kevin

May 13, 2023

Abbie from the Rivo team is so helpful and made experience of installing and modifying the popup with an image, Thanks Mary :)

Cavorte
Australia
About 1 hour using the app
TYDAL replied May 16, 2023

Thank you so much for the kind words, Mary! We always strive to provide friendly and helpful service to our customers. It was a pleasure assisting you. If you ever need further assistance, don't hesitate to reach out to us again! - Lea, Rivo Support Manager

November 10, 2022

Yaci was super helpful getting me all set up! The backend is super user-friendly, which makes it easy to make a beautiful front-facing popup!

Kindred Cultures
Canada
About 1 hour using the app
TYDAL replied November 10, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

October 11, 2022

excellent support in installation. great flexibility to customise. looking forward for more sign ups with the app.

CurryChief
India
About 1 hour using the app
TYDAL replied October 11, 2022

Awesome! Thank you so much for the 5-stars! We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 😃 Much appreciated, Kevin

February 15, 2023

I haven't had a chance to implement the app yet, but in reaching out to customer support, Arianne did an outstanding job helping me get setup with everything I need!
I feel confident in using this app to help my store expand my overall business.

Thank you!

Native Blend Clothing
United States
About 1 hour using the app
TYDAL replied February 19, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know.
Cheers, Kevin

January 26, 2023

Customer Service is fantastic!
Abbie was quick and very helpful! The app is very easy to install and use! Highly recommended!
Thank you so much, Abbie!

Bellbees
Canada
About 1 hour using the app
TYDAL replied January 26, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

May 17, 2022

i used this app to enable pop up email suscription for my website. excellent service from abbie! very kind and helpful

Flordeliriopr
United States
About 1 hour using the app
TYDAL replied May 18, 2022

We truly appreciate you using our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Thanks, Kevin

January 18, 2022

Good guy. He helped me to understand better. Loved his energy, cheerfulness and customer support. Wish you all the best

Teacupsfull India
India
About 1 hour using the app
TYDAL replied January 18, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Cheers, Kevin