Reviews (4,655)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Very easy to use, custom CSS is also possible.
Arianne was helping me through the chat and she gave SUCH USEFUL tips, tbh didn't expect such a great human touch to this, love it!
Thank you so much for the wonderful feedback! We strive to deliver that personal touch and provide top-notch support to all our users. ❤️ - Lea, Rivo Support Manager
Super easy to set up and Arianne with customer support was very helpful and insightful not only bringing me up to speed very quickly but also suggesting another minor yet impactful change to my store's branding. I highly recommend Rivo :)
Thank you for your review! We appreciate your recommendation, and we're glad to have been able to contribute to your store's branding. If you have any more questions or need further assistance, feel free to reach out. - Kevin
I got what I am looking for that's the ultimate satisfaction. great customer support loved the experience
We're so glad that you are satisfied with our app and services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Thank you for providing outstanding support and a team (Arianne) that truly cares about its users.
Thanks for your kind words! We're thrilled to hear you're happy with our support. Your satisfaction is our top priority!
- Lea & Rivo Team
Arianne was awesome! She was so kind and helpful and offered even more help than I originally needed. The customer support for this app is amazing.
We are thrilled to know our support made such a positive impact! Thank you for acknowledging the team's effort and kindness. We're always here to offer more help whenever you need it!
- Kevin & Rivo Team
Excellent support service! quick, proactive and knowledgeable. The app is just what I needed, and the fact that it is free is extremely appreciated from the point of view of a one-person small business.
Wonderful! We are always here to help and super excited that our app is what is just what needed for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support!
I am a new customer to Rivo. Very Happy with my experience! I had a few questions getting started and Paul answered all of my questions. Great experience!
Thank you for choosing our app! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us.
Cheers, Kevin
Wish I could give her 10 stars! She was so patient and kind. Went above and beyond. I simply thought I was adding the app to my store, then she began giving me tips plus helped me update my IG link which I forgot to update when I changed it. Thanks so much Abbie.
Wow! You are amazing! 😍 Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ✨ Best wishes, Kevin
Yet to use Pop ups but the customer service executive is very friendly, helpful and provided good inputs.
Thanks for sharing your experience. It's great to hear our support team was able to provide some valuable insights. We're here to assist whenever you need help! 😊
- Lea, Rivo Support Manager