Reviews (4,655)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 18, 2022

Great customer service and immediate response from the team to help me resolve any issues and add ons

knotalabel
Australia
44 minutes using the app
TYDAL replied September 19, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

October 24, 2022

Lance was awesome in assisting our online store for set up! He was very professional and made helpful recommendations!

Train Beyond The Pain
United States
43 minutes using the app
TYDAL replied October 24, 2022

Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best regards, Kevin

August 28, 2023

Great service, easy to install and edit, and best of all it is free to try. I recommend this shopify app.

Earth Star Collective
Australia
43 minutes using the app
TYDAL replied August 30, 2023

Thanks so much for the awesome review! We're thrilled to hear you found our app great and easy to use. We appreciate your recommendation!
- Lea & Rivo Team

December 22, 2022

There were very helpful and kind. They also helped me quickly and for that I am thankful. I would strongly suggest this app.

Tetelestai Art
United States
43 minutes using the app
TYDAL replied December 22, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 11, 2023

Genial app para poder gestionar tus pop-ups y soporte de 11, muy resolutivos y rápidos para darte soluciones :)

monicalendinez
Spain
43 minutes using the app
TYDAL replied May 12, 2023

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que ha disfrutado usando nuestra aplicación y que nuestro equipo de soporte ha sido útil y eficiente. ¡Seguiremos trabajando duro para brindarte la mejor experiencia posible! 👍 - Lea, Rivo Support Manager

November 11, 2022

Yaci helped with a question I had about a coupon code, very quickly!! She even gave a suggestion of something I could do to my store to make it a little more personable!! The best experience!!!!

AHA Designs
United States
43 minutes using the app
TYDAL replied November 14, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

March 17, 2022

I was delighted when I found Rivo had another app with JUST the features I was looking for. Have only had wonderful experience with this company before so have high expectations from the start. As always their chat team are fast and making you feel special, fixing whatever you need help with. The app looks good and is fully customizable (like the other app from them that I use)
easy to install, works like a charm. Recommended!

Såpehuset
Norway
43 minutes using the app
TYDAL replied March 17, 2022

You are amazing! ✨ This review made our day! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

November 1, 2022

I'm setting the app to collect email from client by giving a coupon code. I had instant support from Therese. I need to test better the app but I'm very satisfied for the moment.

La Bulldogatta - Pet Bautique
Italy
43 minutes using the app
TYDAL replied November 1, 2022

We're so pleased that you are satisfied with our app and services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

October 10, 2023

Very quick, informative, and helpful!

Legend Coastal
United States
42 minutes using the app
TYDAL replied October 13, 2023

Thank you for the kind words! We're glad we could provide you with a great experience. Let us know if there's anything else we can assist you with.
- Lea & Rivo Team

April 27, 2022

Arianne was available immediately and super friendly! I am still working on setting up my app, but it looks pretty straightforward.

Moulin Fortuné Arizzi
France
42 minutes using the app
TYDAL replied April 27, 2022

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Best regards, Kevin