Reviews (4,641)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

October 12, 2022

Arianne was extremely friendly and helpful in assisting me with my questions. She met all my expectations and more and made the process very easy and seamless.

Mali + Lili
United States
39 minutes using the app
TYDAL replied October 12, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 7, 2022

This app has improved my shopping experience in my website! Lance was incredibly helpful and made the whole process super easy! They were very kind and provided great feedback!

EDGE/BEAUTY
United States
39 minutes using the app
TYDAL replied October 10, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

August 17, 2022

great support. excellent person. solved all my problems. thanks! would highly recommend !!!!!!!!!!!!!

Valentina Kova
United States
39 minutes using the app
TYDAL replied August 17, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

November 17, 2022

It was so easy to create a pop up and the customer service is amazing! Also great tutorial videos. Thank you

Vyotech USA
United States
39 minutes using the app
TYDAL replied November 17, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

August 30, 2022

Super helpful and quick to supply me with what I needed. He even sent me a guide incase I needed it. Thanks!!!!

Ruca's Lashes
United States
38 minutes using the app
TYDAL replied August 30, 2022

Thank you for the wonderful review! We are here for you anytime. 😊 All the best, Kevin

May 18, 2023

Superfast and easy to setup. Jel on their support team was quick to offer assistance and helped me get this thing working. Not that there were any issues in getting setup, she just went over and above in making sure I was happy with this fresh install. tested and everything works well. BRAVO A+

FI Performance
United States
38 minutes using the app
TYDAL replied May 19, 2023

Thank you so much for your kind words and review! We always strive to go above and beyond to ensure that our customers are happy and satisfied with their experience. It's great to hear that everything is working well for you. Thank you for choosing Rivo! - Lea, Rivo Support Manager

March 14, 2023

Abbie is a rockstar helping me get set up!!
She sent me all the links and made the set up seamless this was worth it and all free!!

Blended Willo Rock Boutique
United States
38 minutes using the app
TYDAL replied March 14, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

June 24, 2022

I used this app to add pop-ups on my store and the customer service is 10/10. Highly recommended! They will also suggest how to setup things to make the store performance better.

PORA MONDO
China
38 minutes using the app
TYDAL replied June 24, 2022

Glad that you are happy with our customer service. Thank you so much for the excellent feedback and for recommending us! If there's anything else we can do, please don't hesitate to let us know. Best regards, Kevin

October 27, 2022

Really awesome customer service, that help us out to configure the App and answered to all the questions.

Cascada
Italy
38 minutes using the app
TYDAL replied October 27, 2022

Wonderful! 🎉Thank you so much for using our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

December 10, 2022

Yaci was sooo nice and so helpful 10/10 for her.
fast and she add some more options to my account :)

Alvani Collection
Spain
38 minutes using the app
TYDAL replied December 12, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin