Reviews (4,641)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Wowzies. I don't think I've ever had such amazing customer service. I went in to this looking for a few options for my website and Arianne went above and beyond to help me. Super quick and even offered me some tips for little details I had NEVER even noticed in my shop! Would 100000% recommend this app and their team. Sincerely wish every company had this kind of customer service, running a small business would be a dream :)
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. Thank you, thank you for the wonderful review and thoughtful feedback! If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Easy to install, and their customer support is super helpful. They answered all my questions and even gave me some tips on how to improve my site. I'm a fan already!
Thanks for sharing your experience! Happy to hear that the installation process was easy. We're always here to assist and glad we could provide useful tips for your site. Cheers!
- Lea & Rivo Team
App is pretty easy to use. The chat messages to support were answered quickly and Abbie provided best customer service. Recommended.
We're glad that you're finding our app easy to use. Thank you for your positive feedback and for the recommendation! We appreciate your confidence in our app and services.
All the best, Kevin
Effective, easy to use app. Great customer support who help get your Shopify store up and running quickly.
We are so happy you are enjoying our app and services so far! Thank you so much for the positive feedback and review! If you have any questions or experience issues along the way, just let us know. 🌟 Cheers, Kevin
Nice simple app. Easy set up and looks great. Support from Arianne was spot-on. Keep up the good work.
You are so awesome! Thank you so much for the 5-Stars! 🌟 Much appreciated, Kevin
Great app, easy to understand and edit. Pete was so helpful on the chat and also removed their branding on their pop up! Now I'm going to check out the rest of their apps as customer service is on point
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Amazing App and suport. Thank you for your service.
My pop-up is amazing thanks to you and the suport is really helpful
Thank you so much for your kind words and feedback! It means a lot to us to hear that our app and support have been helpful to you. We're always here to help you make the most of our app. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
Very easy to use and set-up! Customer service was on point as well, Paul was a big help when trying to remove the 'Powered by Rivo" label!!!
We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your feedback with us!
Cheers, Kevin
User friendly and almost too good to be true! Fantastic seamless integration and so far an asset to my online store.
Thanks Paul for your help today!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Jel was super helpful during our online chat, She went above and beyond to make sure I understood what to do and offered great tips to better my store.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin