Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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Very easy to use and set-up! Customer service was on point as well, Paul was a big help when trying to remove the 'Powered by Rivo" label!!!
We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your feedback with us!
Cheers, Kevin
User friendly and almost too good to be true! Fantastic seamless integration and so far an asset to my online store.
Thanks Paul for your help today!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Jel was super helpful during our online chat, She went above and beyond to make sure I understood what to do and offered great tips to better my store.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
I see why it has 5 stars. Simple & works. Their Support is also really great. Very helpful. Thanks :)
Awesome! We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
I love this app- so easy and customer service is 100% If you can, ask for Abbie! She is so helpful and makes everything easy! We had our pop up live in munutes!!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
I love this app. I chatted with Ryan (a customer service representative) and he gave me so much help with the app and just shopify in general. Using this app has been an amazing experience and I would recommend it and the representative any day of the week.
Pat was very helpful. Would recommend this app for basic pop in options that get you going. Customer service was great.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Great Support and makes my work easier, the support extend her hand to assist not only on this app but for the missing piece on the store.
You are so wonderful! 🎉Thank you so much for the positive review! If you ever need anything at all, we are always here for you! Cheers, Kevin
Jel was very helpful with with all my questions on setting up the app and her customer support was awesome, thanks again!
Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Cheers, Kevin
I just started using the app but I am thrilled so far with the ease of use and the amazing customer service.
Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin