Reviews (4,641)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

December 8, 2022

Für eine kostenlose App toller Service (Danke Mica) und sehr viele Funktionen. Ich bin gespannt auf die Reaktionen der Kunden.

fliesenwerkzeug24
Germany
36 minutes using the app
TYDAL replied December 8, 2022

Wir wissen es sehr zu schätzen, dass Sie unsere App nutzen, und vielen Dank für die 5 Sterne! Wenn Sie Fragen haben oder wir Ihnen auf dem Weg helfen können, können Sie sich jederzeit an uns wenden. Gerne helfen wir auf jede erdenkliche Weise. 😊 Beste Grüße, Kevin

January 24, 2023

I had a great experience with Rivo Email Pop-Ups! Paul was such a homie and helped out tremendously! He was quick at responding and was very thorough! He genuinely cared about my questions and my business. He is was a god damn rockstar

Lucid Hydration
United States
35 minutes using the app
TYDAL replied January 24, 2023

We're so delighted to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙂 Best wishes, Kevin

February 20, 2022

One of the best chat help assists I have come across; Very easy to communicate to and didn't take long at all to do what I needed. great work!

Sniperology
Australia
35 minutes using the app
TYDAL replied February 21, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

August 15, 2022

Love this app! It's super easy to set up and customer service was incredible. They were very responsive and answered all of my questions.

Ethik
United States
35 minutes using the app
TYDAL replied August 16, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

November 19, 2022

Product has a lot of features helpful to scale my business. The customer support and service was prompt and very helpful!

Luna's Good Dog Treats
United States
35 minutes using the app
TYDAL replied November 21, 2022

Awesome! Thank you so much for leaving us 5-stars! 🌟 Cheers, Kevin

November 9, 2022

Extremely helpful and very fast customer service, the app does exactly what i want it to do. highly recommend.

Angus & Dudley Collections
Australia
35 minutes using the app
TYDAL replied November 9, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

June 19, 2022

The service is really good, very responsive and instant. The only thing I find is the background image loading is a little slow. Maybe use a low resolution picture is better. All in all, it's a helpful app.

Machine Clothing Company
United States
35 minutes using the app
TYDAL replied June 20, 2022

We appreciate you taking the time to leave positive feedback and a 5-star review! We'd like to know more details about the slow loading of your background image. Kindly reach out to us via chat so we can have this examined. 🙂 Thanks, Kevin

November 11, 2022

Mica is the best, very kind, and was going the extra mile to help me.
Love the customer service over here!
Voting for Micaaaa!!!

Artsypod
Australia
35 minutes using the app
TYDAL replied November 11, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

October 16, 2022

This looks like a very good App to get email signups. I just installed it so I have to wait and see the results but I like how easy it is to customize it. Plus Lance from the support team was very helpful in assisting me with installation.

Jurassic Studio
United States
35 minutes using the app
TYDAL replied October 17, 2022

Awesome! We greatly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 All the best, Kevin

December 11, 2022

It is great to collect the email from clients and build your list! easy to use and the customer service is very helpful

Bothania
Italy
35 minutes using the app
TYDAL replied December 12, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin