Reviews (4,655)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

August 16, 2022

Amazing customer service!!! Pete was very nice, fast to reply and very helpful. The app is easy to use.

Tails & Whiskers
United States
39 minutes using the app
TYDAL replied August 16, 2022

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! Cheers, Kevin

July 27, 2022

Paul and the team were very helpful they helped me through the site . Excellent service and they responded very promptly

Luxuary Lux Lashes
United Kingdom
39 minutes using the app
TYDAL replied July 27, 2022

We're so excited that you are satisfied with our services! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

December 26, 2023

The service alone has encouraged me to write this review, in addition to the ease of setup. Abbie was a huge help in making sure my popup was working correctly, and assisted me with access to CSS customization. She also graciously offered to remove the Rivo branding, which was a nice gesture. I recommend Rivo, even in my newness to the app, for the user friendliness and great service.

Rising Tide Soulpothecary
United States
38 minutes using the app
TYDAL replied January 5, 2024

We're glad you found our app easy to use and our support helpful! It was our pleasure to help. Thanks for recommending us!
- Lea & Rivo Team

October 18, 2022

This was such an easy app to install and customize! The support team is also SO helpful! Jel on the support team helped me right away. I had the new popup running in minutes.

5 Star AF
United States
39 minutes using the app
TYDAL replied October 18, 2022

We're so excited that you are enjoying our services so far! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin

October 12, 2022

Arianne was extremely friendly and helpful in assisting me with my questions. She met all my expectations and more and made the process very easy and seamless.

Mali + Lili
United States
39 minutes using the app
TYDAL replied October 12, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 7, 2022

This app has improved my shopping experience in my website! Lance was incredibly helpful and made the whole process super easy! They were very kind and provided great feedback!

EDGE/BEAUTY
United States
39 minutes using the app
TYDAL replied October 10, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

August 17, 2022

great support. excellent person. solved all my problems. thanks! would highly recommend !!!!!!!!!!!!!

Valentina Kova
United States
39 minutes using the app
TYDAL replied August 17, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

November 17, 2022

It was so easy to create a pop up and the customer service is amazing! Also great tutorial videos. Thank you

Vyotech USA
United States
39 minutes using the app
TYDAL replied November 17, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

August 30, 2022

Super helpful and quick to supply me with what I needed. He even sent me a guide incase I needed it. Thanks!!!!

Ruca's Lashes
United States
38 minutes using the app
TYDAL replied August 30, 2022

Thank you for the wonderful review! We are here for you anytime. 😊 All the best, Kevin

May 18, 2023

Superfast and easy to setup. Jel on their support team was quick to offer assistance and helped me get this thing working. Not that there were any issues in getting setup, she just went over and above in making sure I was happy with this fresh install. tested and everything works well. BRAVO A+

FI Performance
United States
38 minutes using the app
TYDAL replied May 19, 2023

Thank you so much for your kind words and review! We always strive to go above and beyond to ensure that our customers are happy and satisfied with their experience. It's great to hear that everything is working well for you. Thank you for choosing Rivo! - Lea, Rivo Support Manager