Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

December 22, 2022

Lovely experience, the customer support team did everything quickly and gave me suggested tips as well

Neos Closett
United States
31 minutes using the app
TYDAL replied December 22, 2022

We're so delighted to see that you had a lovely experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

September 15, 2022

Abbie is so sweet & kind, she was really able to help me with the app. she went above and beyond ! Thanks Abbie!

Q A D E E R A
United States
31 minutes using the app
TYDAL replied September 16, 2022

Wonderful! We are always here to help and super excited that you are happy with our support! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

June 7, 2022

Super easy to use and the support team was great! Was surprised by the amount of customization the app allows.

Audax
United States
31 minutes using the app
TYDAL replied June 9, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

November 17, 2022

Everything, the way they communicate and more!, I love the way they have helped me with the watermark!

Tech4you
United Kingdom
31 minutes using the app
TYDAL replied November 17, 2022

Thanks for the 5-Stars! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

December 5, 2022

Pete was super helpful and got the branding removed straight away, even give me a few extra perks so really happy with his service today! Thanks Again Pete

COH Baines
United Kingdom
31 minutes using the app
TYDAL replied December 5, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

May 23, 2022

She was right on top of everything I asked about and handled in in a fast timely manner. She also made sure I had a few other items installed.

Blanksalicious Blanks
United States
31 minutes using the app
TYDAL replied May 23, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Much appreciated, Kevin

January 12, 2023

Very good and prompt customer service by Abbie. Would definitely recommend this app to other small businesses.

HOUSE OF WOOF
Australia
31 minutes using the app
TYDAL replied January 16, 2023

Thank you so much for the 5-star feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

August 21, 2022

Vicky was an amazing support agent and unlocked features without me even having to ask! She was super helpful with advice for my store and I recommend this app to anybody looking for great pop ups in their store.

MERC Chapter
United States
31 minutes using the app
TYDAL replied August 22, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Cheers, Kevin

May 23, 2023

Jel was so helpful! She was able to quickly help me with what I needed and answer all my questions so I could make some modifications

Carter's Costa Rica
Costa Rica
31 minutes using the app
TYDAL replied May 24, 2023

Thank you so much for sharing your experience with us! It's great to hear that our team was helpful and was able to address all your questions and concerns. We're glad we could assist you with your needs! - Lea, Rivo Support Manager

July 12, 2022

Paul did a great job helping me access the free features of this app. So far it's very easy to use and customizable.

Manta Planner
United States
31 minutes using the app
TYDAL replied July 12, 2022

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin