Reviews (4,655)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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I used this app to add pop-ups on my store and the customer service is 10/10. Highly recommended! They will also suggest how to setup things to make the store performance better.
Glad that you are happy with our customer service. Thank you so much for the excellent feedback and for recommending us! If there's anything else we can do, please don't hesitate to let us know. Best regards, Kevin
Really awesome customer service, that help us out to configure the App and answered to all the questions.
Wonderful! 🎉Thank you so much for using our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
Yaci was sooo nice and so helpful 10/10 for her.
fast and she add some more options to my account :)
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Wowzies. I don't think I've ever had such amazing customer service. I went in to this looking for a few options for my website and Arianne went above and beyond to help me. Super quick and even offered me some tips for little details I had NEVER even noticed in my shop! Would 100000% recommend this app and their team. Sincerely wish every company had this kind of customer service, running a small business would be a dream :)
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. Thank you, thank you for the wonderful review and thoughtful feedback! If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
App is pretty easy to use. The chat messages to support were answered quickly and Abbie provided best customer service. Recommended.
We're glad that you're finding our app easy to use. Thank you for your positive feedback and for the recommendation! We appreciate your confidence in our app and services.
All the best, Kevin
Effective, easy to use app. Great customer support who help get your Shopify store up and running quickly.
We are so happy you are enjoying our app and services so far! Thank you so much for the positive feedback and review! If you have any questions or experience issues along the way, just let us know. 🌟 Cheers, Kevin
Nice simple app. Easy set up and looks great. Support from Arianne was spot-on. Keep up the good work.
You are so awesome! Thank you so much for the 5-Stars! 🌟 Much appreciated, Kevin
Easy to install, and their customer support is super helpful. They answered all my questions and even gave me some tips on how to improve my site. I'm a fan already!
Thanks for sharing your experience! Happy to hear that the installation process was easy. We're always here to assist and glad we could provide useful tips for your site. Cheers!
- Lea & Rivo Team
Great app, easy to understand and edit. Pete was so helpful on the chat and also removed their branding on their pop up! Now I'm going to check out the rest of their apps as customer service is on point
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Amazing App and suport. Thank you for your service.
My pop-up is amazing thanks to you and the suport is really helpful
Thank you so much for your kind words and feedback! It means a lot to us to hear that our app and support have been helpful to you. We're always here to help you make the most of our app. Thanks again for choosing Rivo! - Lea, Rivo Support Manager