Reviews (4,641)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

June 29, 2022

Easy to setup, good flexibility with design and customisation. Support was amazing - very fast and friendly.

paper boat press
Australia
36 minutes using the app
TYDAL replied June 29, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

July 8, 2022

Possibly one of the best support chat experiences ever - Vicky was engaging, knowledgable, responsive - in short everything you want from a support experience but so seldom actually get. It's early in the process - but the app looks great, was a snap to set up, and I am looking forward to seeing the results!

Free Grace Press
United States
36 minutes using the app
TYDAL replied July 8, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

January 24, 2022

super application, intuitive et très bien faite. j'en cherchais une depuis un moment. Le service client est top! je recommande.

latreillemaisonensoleillee
France
36 minutes using the app
TYDAL replied January 24, 2022

Merci beaucoup pour les 5 étoiles et de nous avoir recommandés à la communauté ! 🎉 Bien à vous, Kévin

September 22, 2022

The app is simple and support team is just awesome! One of my favorite support teams i ever dealt with, Thank you Jel

Lebsee
Egypt
36 minutes using the app
TYDAL replied September 22, 2022

So glad that you are enjoying our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! All the best, Kevin

September 8, 2022

Easy to set up and received helpful customer service (Jel). She even provide some other tips since we are new to Shopify. <3

Wild Rymba MY
Malaysia
36 minutes using the app
TYDAL replied September 8, 2022

Awesome! Thank you so much for leaving a 5-star review! Cheers, Kevin

July 13, 2022

Online help was very fast and timely, and customer service was very friendly. The functionality of the app is simple and easy to use, with no superfluous complications. Great.

megalith watch
United States
36 minutes using the app
TYDAL replied July 14, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 26, 2023

brilliant app with excellent customer service from Jel - very friendly and supportive
thanks so much

Clarke Palmer
United Kingdom
36 minutes using the app
TYDAL replied July 29, 2023

So glad you loved our app! 🎉 Happy to hear you had a great experience with our team. We're here to support you anytime! Thanks for your feedback!
- Lea & Rivo Team

October 23, 2022

Generally an easy to use app that is sleek and gets the job done, good options to customize to fit the shop, and a big shout out to lance for the pointers and tips.

tahirthreads.com
United States
36 minutes using the app
TYDAL replied October 24, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 21, 2022

Quick and easy to set up. Rivo branding was removed within a matter of minutes of making the request.

Rx Smart Gear Australia
Australia
36 minutes using the app
TYDAL replied November 22, 2022

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

December 12, 2022

Brilliant app that's easy to install and easy to customise. First time using a discount code pop up on our website and I'm pleased I chose this one. Customer service is great too - highly responsive, helpful and friendly. Would recommend.

Bebeco
United Kingdom
36 minutes using the app
TYDAL replied December 12, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin