Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

April 30, 2023

She is very nice and helpfull
she did her best to let me get a new knowledge, I really appritiate this girl

Best Price
United States
39 minutes using the app
TYDAL replied May 1, 2023

Thank you so much for taking the time to leave this review! It was our pleasure to help you, and we're so glad to hear that you gained new knowledge from our support interaction. If you ever need assistance again in the future, don't hesitate to reach out! - Lea, Rivo Support Manager

February 23, 2022

Thank you abbie! Super helpful, easy to use and looks clean on my site! Love the fact that they are responsive!

Shera Lee
Malaysia
39 minutes using the app
TYDAL replied February 24, 2022

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5-stars! 🌟 Best wishes, Kevin

June 6, 2022

Almost too good to be true.
Super easy to install and great communication through the chat from Pete.

Paul Fuentes
United Kingdom
39 minutes using the app
TYDAL replied June 6, 2022

We're so glad to hear that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! Much appreciated, Kevin

September 1, 2022

I'm just starting with the app and what I would highlight the most is their support chat, and incredible treatment.

STOCKLOTE.COM
Spain
39 minutes using the app
TYDAL replied September 1, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🌟 Thanks, Kevin

October 6, 2023

Mica was 100% excellent to deal with and nice to have a clean efficient app to run. simple!

FormTech
New Zealand
39 minutes using the app
TYDAL replied October 9, 2023

Thank you for your wonderful feedback! We're thrilled you had an excellent experience using our app. Our goal is to make it user-friendly and meet all your needs. Your support means a lot to us!
- Lea & Rivo Team

July 25, 2022

Pete was amazing! so so professional and such a great help with what I needed! Went above and beyond for me and my small business. This is a fabulous app!

oatsandsoaks
United States
39 minutes using the app
TYDAL replied July 26, 2022

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

December 20, 2022

Arrianne was amazing help! Super friendly, efficient and went above and beyond by proving links to help a new shopify customer with her new launch! Thank you!!!

Quote Lovin'
United Kingdom
39 minutes using the app
TYDAL replied December 20, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 6, 2022

Very easy to use and create pretty pop-ups for our site. Fast and helpful communication from Jel, thanks again!

Baby Be Mine
United States
39 minutes using the app
TYDAL replied October 6, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

August 10, 2022

I am trying this app for email capture and needed assistance figuring something out. Vicky went above and beyond to help me.

Socare Studio
United States
39 minutes using the app
TYDAL replied August 11, 2022

Thank you for leaving a 5-star review! 🙌 We are here anytime you need us! Best regards, Kevin

Edited May 30, 2023

So far a Great app that is free and works well. The team was so lovely and helpful. Thank you for what you do.

unita
Bulgaria
39 minutes using the app
TYDAL replied May 30, 2023

Thank you so much for your kind words! We're glad to hear that you had a great experience with the app and our support team was helpful. We appreciate your support and hope you continue to enjoy the app! - Lea, Rivo Support Manager