Reviews (4,655)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

December 8, 2022

It was really easy to install, and the standard template provided is what I was looking for. Great customer service. Helped me in removing the "Powered by Rivo" message on pop-up for free.

Ishi Coffee
United States
44 minutes using the app
TYDAL replied December 8, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

January 18, 2023

This app is great! It gives you the ability to customize your pop up, and the support team is amazing. Thank you Jel for your help! Definitely recommend this app.

Progen Nutrifuse
United States
44 minutes using the app
TYDAL replied January 18, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

July 15, 2022

Gran atención cuando tienes dudas! Funciona super bien cumple la función de pop up generando descuentos!

teregott
Chile
44 minutes using the app
TYDAL replied July 15, 2022

¡Me alegro de que te guste nuestra aplicación y gracias por las 5 estrellas! No dude en comunicarse con nosotros en cualquier momento si tiene alguna pregunta o si podemos ayudarlo en el camino. 😊 Mis mejores deseos, Kevin

June 27, 2023

I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!

Sweet Southern Gals
United States
44 minutes using the app
TYDAL replied June 29, 2023

Thank you for your kind review! It's great to hear that our team was quick to reach out and answer all your queries. We're always here to assist and provide top-notch support for your store! 🎉 - Lea, Rivo Support Manager

October 1, 2022

Customer service is top-notch! I was having issues with initial setup and was attended to right away. Loving it so far.

Lume & Dacey
United States
44 minutes using the app
TYDAL replied October 3, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

August 20, 2022

我想要宣传我的品牌,我使用这个app希望更多的用户可以订阅我的网站,它不仅免费,功能还特别齐全!!我喜欢它自带的一些粘性功能,完全符合的需求,甚至比我预期的还要好!客服小哥Paul也非常热情地帮我解决问题,非常nice的app和服务!

Aosbos Direct
China
44 minutes using the app
TYDAL replied August 22, 2022

很高兴您喜欢我们的应用程序和服务! 🙌 感谢您的精彩评论,我们非常感谢您帮助分享我们的信息! 为您和您的企业成功干杯! 一切顺利,凯文

October 4, 2023

me encanto mucho la aplicación y abbie fue muy atenta y servicial

Pronoiabykathia
United States
44 minutes using the app
TYDAL replied October 6, 2023

¡Nos alegra que te haya encantado la aplicación! Nuestro equipo siempre se esfuerza por brindar el mejor soporte posible a nuestros clientes. ¡Gracias por tus amables comentarios!
- Lea & Rivo Team

August 11, 2022

Very easy to set up and extremely funny and helpful support. Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeet

Elegance Official
Canada
44 minutes using the app
April 26, 2022

She was very helpful, kind, and was very quick to help me. I appreciate the efficiency and I am very pleased.

ShopTBPD
United States
44 minutes using the app
TYDAL replied April 26, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 Best wishes, Kevin

December 20, 2022

So easy and fast to set up, looks exactly how I wanted, and it's free! Pete assisted me and was amazing, he removed the Rivo branding and gave me some helpful tips to improve my website. Thanks Pete!

madebykenzy
New Zealand
44 minutes using the app
TYDAL replied December 20, 2022

Wonderful! We are always here to help, and super excited that our app looked exactly how you wanted! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin