Reviews (4,642)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Super easy to use, support team was quick to respond and very supportive too! Mica even gave us additional business advice on how to optimise our website.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Lance helped me and gave me an additional helpful tip that I can use to better brand my store. Very fast and efficient.
Thanks so much for your kind words and 5-star review! We are here for you anytime. 😃 All the best, Kevin
Arianna gave me a great tip to improve my store and was a wonderful help with everything!
So glad to hear our team could assist you with helpful tips! Thank you for your feedback!
- Lea & Rivo Team
Fantastic app easy to use even for someone like me !!!! ABBIE was/is fantastic and so helpful ...walked me through it and even gave me some pointers on our website
thank you very much
Awesome! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin
process was super easy, and answered all my questions perfectly. Cant wait to see how these help grow my business.
Thank you so much for leaving a positive review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin
The customer service chat box was very helpful. It was nice that she looked at my site. thank you! It's nice to have people interacting.
So happy to hear that our team was helpful! 😊 Your feedback means a lot to us! Thank you for the kind words.
- Lea & Rivo Team
Great customer service, it is actually free and works great. They will remove branding and enable CSS with a quick chat without any questions. Vicky was extremely helpful.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Abbie was super helpful! I can't believe the level of customer service. Rivo is amazing! I'm so glad I installed the Email Pop Up app and I'm excited to try more Rivo apps in the future.
What a wonderful review! 🙌 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Katherine
customer service was on point. Teresa helped me by removing the Powered by Rivo Branding quickly and I was not talking to a BOT! Real customer service and real time!! She also directed me to a link to customize my popup. Thank you for making this so easy and fun!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
L'app la sto scoprendo poco a poco, sembra molto facile e intuitiva.
Per ora posso dire che il servizio clienti credo sia il migliore mai provato in assoluto
Grazie mille per le 5 stelle! Se hai domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Felice di aiutare in ogni modo possibile. 😊 Ciao, Kevin