Reviews (4,653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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AMAZING! I'm so glad I came across this app it has everything and is affordable for start up businesses to growing businesses. I couldn't be happier. The staff are extremely helpful and friendly! It makes the whole experience enjoyable. Thank you to Paul for helping me set on my website, the best customer service I've had in a long time!
What a wonderful review! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Customer service is activated as soon as your download and install the application. Fast, efficient, knowledgable, and all round excellent customer service by Pete. First impressions are good.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
So far so good!! Customer service was most helpful and fast to respond, they answered my questions and concerns and recommended a loyalty program that I will definitely look into! Thanks for making the website pop-up easy to navigate.
Glad you are liking our app and support so far. Thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Best regards, Kevin
I'm pretty new to this whole pop-ups for website and I find Rivo very user-friendly and easy to understand from the videos across youtube and shopify. Was curious about how to remove the branding and Paul was a great help, great sense of humor and responsiveness. He needs a raise for providing such good experience!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Thanks, Kevin
Just downloaded the app and love that they will (FOR FREE!) delete their name and logo. customer service is fast and friendly
Thank you so much for installing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin
Rivo Email Pop-Up is one of the most professional and quick response tools I've ever used. Not only does it provide an opt-in form on your website, but it also allows you to customize the colors, fonts, and layout of the form to match your brand.
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
The service provided was awesome. They help me through all the process of editing my pop up. Fast and effective support.
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
Pete - the customer service rep was fantastic. He was very friendly and personable. Great way to keep customer service at a 5 star rating. The app seems great so far.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
That was easy. Lance provided top-notch support. So far this app is very easy to set up and customize. And it's free! Looking forward to using the other features this app offers. Thumbs up to Rivo and double thumbs up to Lance!
We're so delighted that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin
Abbie was fantastic, very knowledgeable and helpful. I enjoyed working with her, the experience was seamless.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin