Reviews (4,642)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Wow, the customer service was just amazing. Alex was just awesome!!! Highly recommend it to anyone. The best out there. A+++
What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! Best wishes, Kevin
So far so good. Therese helped me out when I first installed and I am excited to use it to continue groing my email list!
Awesome! We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin
Apenas la he descargado y estoy en el proceso de configurar todos los detalles de mi tienda, pero Abby ha sido de gran ayuda en todas mis dudas y estoy feliz de que me ha podido ayudar. Espero tener una gran experiencia con Rivo y poder aprovechar todos sus recursos.
¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos con clientes como usted y apreciamos mucho que use nuestra aplicación. Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Rivo, mantener contentos a nuestros clientes es nuestra prioridad número uno. Saludos, Kevin
Rivo was easy to install and set up. Lance, my customer service rep, was fantastic in walking me through everything.
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Thank you to Peter for instantly helping me with custom pop ups, and for addressing my questions regarding discount codes syncing to my shopify website as well as customer data base. Appreciate his kind help and friendliness!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin
Abbie was very helpful and very quick to assist in getting the app set up. She also added some awesome features. Very friendly. Can't wait to start using Rivo!
Thank you so much for the positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Great pop up. Super easy and quick to set up and live help which surprised me! Adjust colors and fonts. Thanks!
We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin
easy to use and customize!
Thrilled you find our app easy to use and customize! Thanks for your feedback. We're here if you need any help or have questions!
- Kevin & TYDAL Team
My first impression of RIVO's customer support was fantastic. Abbie, the virtual customer service rep, was exceptional! It makes me confident that I made the right decision to select RIVO for my pop-up app.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin
Just started using the app on a new store of ours. Support off the bat was super quick and helpful. Not many free apps with this level of service so that's a big tick!
Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin