Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

February 15, 2023

Consiglio pienamente questa applicazione. Personale molto preparato e competente. Io sono stata seguita da Pete, che oltre ad essere molto preparato mi ha aiutato in modo semplice in ogni passaggio.
Bravi=)

MammaMela
Italy
34 minutes using the app
TYDAL replied February 19, 2023

Siamo onorati che tu stia consigliando la nostra app e i nostri servizi ad altri. Grazie per far parte della nostra comunità e per il vostro sostegno.
Salute, Kevin

May 1, 2023

Abbie was AMAZING and went above and beyond with clear and delightful instructions. She was very helpful and gave me a few suggestions to improve my site along with answering my questions and I really appreciated her attention to detail while being kind and cheery.

Tide and Tied
United States
34 minutes using the app
TYDAL replied May 2, 2023

Thank you for sharing your experience! It was our pleasure to answer your questions and provide assistance in any way possible. We're grateful for your kind words and are here if you need anything else! - Lea, Rivo Support Manager

November 30, 2022

This app is super easy to use, great customer service and has brought me a lot of email marketing! They have a fast response time and the popup works flawlessly.

Upstate Fine Woodworking
United States
34 minutes using the app
TYDAL replied November 30, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

July 17, 2022

Great app. Does what it claims, very easy to use and just what I was looking for. Alex's support was instantly

Rolling Mavericks
Netherlands
34 minutes using the app
TYDAL replied July 18, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

July 24, 2023

I had a great interaction with Paul, he verified my store and helped me with all my questions. The app seems really easy to use and the support has been amazing!

now-now-foundry
Australia
34 minutes using the app
TYDAL replied July 26, 2023

So glad to hear you had a fantastic experience with our team! 🙌 We're always here to lend a hand. We're thrilled you find our app easy to use, and our support team is here for you whenever you need us! Thanks a lot for the lovely review!
- Lea & Rivo Team

September 26, 2022

This app allowed me to connect with my customers and helped me grow my customer base. The Rivo team also provides great and fast on-customer service.

Embattled Clothing
United States
34 minutes using the app
TYDAL replied September 26, 2022

Thank you for leaving a wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

April 12, 2023

You get a lot of features for free, and there is also on demand support to help you install and set up the app. Paul, my support agent, was very helpful with setting up the app and he also give me tips to better improve my store

Nailzotica
United States
34 minutes using the app
TYDAL replied April 13, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! If there's anything else we can do along the way, just let us know.
All the best, Kevin

October 2, 2022

Lance, was very responsive and walked me through the process quickly also had some great suggestions.

cottageandcoastcandles
United States
34 minutes using the app
TYDAL replied October 3, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best regards, Kevin

May 14, 2023

I had a great experience with paul from customer service and because of that great experience i would recommend this app to others! thank you!

Savannah Rose
Australia
34 minutes using the app
TYDAL replied May 16, 2023

Thank you so much for taking the time to share your experience with us! We appreciate your support and recommendation. Looking forward to continuing to provide you with great service. - Lea, Rivo Support Manager

August 2, 2023

The support was really helpful and answered super fast all my questions. Jel also gave me some suggestions before launching my store. Thank you, so far, so good.

The Project Book
Portugal
34 minutes using the app
TYDAL replied August 7, 2023

Thanks for the amazing feedback! 😊 So glad to hear that our support was helpful and quick! We're thrilled we could offer suggestions for your store. If you need anything else, don't hesitate to reach out!
- Lea & Rivo Team