Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

April 11, 2022

Sehr netter Kontakt. Hilfsbereit und innerhalb weniger Sekunden geantwortet. Wurde einfach durch das Programm geführt

Greenyp Das Original
Germany
23 minutes using the app
TYDAL replied April 11, 2022

Wir freuen uns sehr, dass Sie ein 5-Sterne-Erlebnis hatten! Wir sind stets bemüht, Ihnen und Ihrem Unternehmen zum Erfolg zu verhelfen! 🙌 Prost, Kevin

April 4, 2023

Nothing more than awesome customer support provided by the Rivo team... Paul was on top of all the questions and provided quick and seamless support. I wish every support team were this great. Keep up the fantastic support.Thank you

HEMIHOLICS
United States
23 minutes using the app
TYDAL replied April 5, 2023

We take pride in providing exceptional customer service, and we are delighted that you found our customer support to be awesome! Your kind words mean a lot to us and motivate us to continue providing excellent customer support. We appreciate your feedback and are grateful for your loyalty.
Best regards, Kevin

October 20, 2022

WHAT A FANTASTIC APP. It does exactly what it says and is easy to use and great to customise. Apart from this app being perfect for the job and our website, the assistance provided was GENUINELY EXCEPTIONAL, offering help and advice immediately and constructively. A BIG THANK YOU TO YACI.

Italian Food Traders
United Kingdom
23 minutes using the app
TYDAL replied October 20, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 10, 2022

Using this app for a discount code. It was so easy to set up and I needed some support to remove the app branding and the service was excellent! Highly recommend giving this app a try!

Tamarua Beauty Academy
Australia
23 minutes using the app
TYDAL replied June 10, 2022

We're so glad you're happy with our app! Thanks so much for the positive 5-star review and for recommending us to the community! 🌟 Best wishes, Kevin

December 2, 2022

Super easy to use and Lance in Customer support was super helpful with the questions I had. Very easy to add to your website.

Oz Needle and Thread
United States
23 minutes using the app
TYDAL replied December 4, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

February 14, 2023

Great customer service and product! Easy to set up and looks great on my website, would highly recommend to others!

Kimble clothing
United Kingdom
23 minutes using the app
TYDAL replied February 14, 2023

We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin

April 6, 2022

I'm currently testing this application for pop up and the support provided was on point. I recommend the application

Lovelonails
Italy
23 minutes using the app
TYDAL replied April 6, 2022

Wonderful! So glad to hear that you are happy with our support. Thanks so much for the 5-star review and for recommending us! 🤩 Best wishes, Kevin

December 16, 2022

Pete was of great help and suggested other edits on my website that will help me out a lot with my branding. Thank you for your time and efforts today!

Catterfly kreations
United States
23 minutes using the app
TYDAL replied December 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

September 27, 2022

Simple, smooth and free, the service attitude is also very nice.Simple, smooth and free, the service attitude is also very nice

painevida
Hong Kong SAR
23 minutes using the app
TYDAL replied September 27, 2022

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

June 28, 2023

Signed up and within seconds they were sending helpful information on improving my store. Friendly and fast. So far so good!

SHOLDIT®
United States
23 minutes using the app
TYDAL replied June 29, 2023

Thanks for your feedback! Awesome to hear that you had a great experience with us! We're glad to have been able to provide helpful tips for your store. We're here to support you all the way! 💯 - Lea, Rivo Support Manager