Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

December 16, 2022

Initial set up was easy and Jel was friendly and helpful. Will update review after using for a few weeks.

Professional Grinding Inc
Canada
21 minutes using the app
TYDAL replied December 19, 2022

Thanks so much for the 5-star review! 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Best regards, Kevin

October 4, 2022

Pete was awesome. Very fast and friendly! My question was answered very quickly, and Pete threw in a couple of upgrades to the account that I wasn't expecting. Highly recommend!

Cascadia Trail Builder Supply
Canada
21 minutes using the app
TYDAL replied October 4, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

August 25, 2022

Quick answer and professional support, transparency, great service. 5 stars customer care. Just what I was looking for. Thank you!

Unminced Words
United States
21 minutes using the app
TYDAL replied August 25, 2022

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

July 13, 2022

Fast, friendly and helpful! Happy I decided to use EMAIL POP UPS. This app is very easy to use. Thank YOU!

oliveandkoko.com
United States
21 minutes using the app
TYDAL replied July 13, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

March 15, 2023

Easy to setup and get going, and the support Arianne gave was fast, very helpful, and extremely pleasant!

COWBOY SH!T
Canada
21 minutes using the app
TYDAL replied March 15, 2023

We're glad to hear that the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us.
Cheers, Kevin

October 11, 2022

I installed this app to try it and received amazing customer support. It truly is free not like a lot of other apps. Amazing customization and is exactly what I needed.

Maker Solutions
United States
21 minutes using the app
TYDAL replied October 11, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you need! 🎉 Thanks so much for the positive feedback and for using our app! Best wishes, Kevin

November 16, 2022

Therese, if you're reading this, you're an angel. What a beautiful team of devs Rivo has on board! Super quick, super friendly, and overall incredibly charming. They removed their branding in a matter of seconds, no questions asked! This company is absolutely incredible!

QuickTech
South Africa
21 minutes using the app
TYDAL replied November 16, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

November 7, 2022

Great and quick customer service. Yaci went above and beyond to make sure I felt welcome as a new store.

Bathegenics
United States
21 minutes using the app
TYDAL replied November 9, 2022

Excellent! It's music to our ears that you are happy with our services! 🙌 If there's anything else we can do, please don't hesitate to let us know. Thanks, Kevin

July 23, 2022

Was checking on this App and have a few queries on it, Pat who assist me over the chat was AWESOME - very easy to communicate with a swift response and action! All the best!

TTfone
United Kingdom
21 minutes using the app
TYDAL replied July 25, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for using our app! 🤩 Much appreciated, Kevin

January 23, 2023

Just started here, Arianne is very helpful and solve everything so fast, really nice service. The app looks great and I can't wait to explore it and get the first results. Thanks!!

ecoology
Spain
21 minutes using the app
TYDAL replied January 23, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin