Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

April 6, 2022

I'm currently testing this application for pop up and the support provided was on point. I recommend the application

Lovelonails
Italy
23 minutes using the app
TYDAL replied April 6, 2022

Wonderful! So glad to hear that you are happy with our support. Thanks so much for the 5-star review and for recommending us! 🤩 Best wishes, Kevin

December 16, 2022

Pete was of great help and suggested other edits on my website that will help me out a lot with my branding. Thank you for your time and efforts today!

Catterfly kreations
United States
23 minutes using the app
TYDAL replied December 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

September 27, 2022

Simple, smooth and free, the service attitude is also very nice.Simple, smooth and free, the service attitude is also very nice

painevida
Hong Kong SAR
23 minutes using the app
TYDAL replied September 27, 2022

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

June 28, 2023

Signed up and within seconds they were sending helpful information on improving my store. Friendly and fast. So far so good!

SHOLDIT®
United States
23 minutes using the app
TYDAL replied June 29, 2023

Thanks for your feedback! Awesome to hear that you had a great experience with us! We're glad to have been able to provide helpful tips for your store. We're here to support you all the way! 💯 - Lea, Rivo Support Manager

May 24, 2022

Customer service agent Lance was awesome! He was very helpful and knowledgeable. The app is very easy to use and will provide the assistance I need in converting browsers into customers. Thanks Lance for your help.

angelbellhair
United States
23 minutes using the app
TYDAL replied May 24, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 28, 2022

So far I really like it and the customer service is top notch! They were quick to answer, Jel was great!

Rodriguez Bakery Inc
United States
23 minutes using the app
TYDAL replied October 31, 2022

We're so excited that you like our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

June 27, 2022

Lance was very friendly and helpful. I had my issue resolved in minutes. I'm going to recommend this app to everyone that I know!

Instant Chemistry
Canada
23 minutes using the app
TYDAL replied June 27, 2022

What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the community! Cheers, Kevin

July 8, 2022

Excellent customer service. They helped me right away, the app is exactly what I needed, a pop-up for certain pages with a timer.

Movo Novo
Mexico
23 minutes using the app
TYDAL replied July 11, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

June 30, 2022

AA's service was fast and friendly - he helped me remove the branding and added some other cool features for free. Super easy!

leehouse.co
United States
23 minutes using the app
TYDAL replied June 30, 2022

Wonderful! We are always here to help and super excited that you are happy with our services! 🎉 Thanks so much for the positive feedback and review! All the best, Kevin

February 17, 2022

Abbie was AMAZING and super helpful! The app is easy to navigate especially with Abbie's help. Give her a raise please :).

SpreadLaLuz
United States
23 minutes using the app
TYDAL replied February 18, 2022

So glad you are satisfied with our customer service! Thanks so much for your kind words and 5-stars! 🌟 Best wishes, Kevin