Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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Amazing.
Thanks for the review! Glad you had a great experience with us.
- Lea & Rivo Team
Just had amazing support!
The layout of the app itself looks very good and easy to use
Have yet to add the popup on my website but the support is A++
Thank you so much for your kind words! We're thrilled you found our app's layout easy to use, and we're here to support you every step of the way. Don't hesitate to reach out if you need any help. 😊👍 - Lea, Rivo Support Manager
downloaded a few other apps but this one was my favorite.
easy to use and great customer service! Abbie was a big help!
Thanks so much for choosing our app! Your 5-star review is much appreciated! 😊 Best regards, Kevin
Really easy to set up and great help from support (thanks Abbie!). Exactly what I wanted from an app.
Wonderful! ✨ We are always here to help and super excited that our app is exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
All of the reps are amazing. Harleen was so helpful today with everything, things I didn't even know I needed. I absolutely love Rivo!
We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
This app is easy to use and set up. I had a question and customer service responded right away. Lance was SO kind and helpful. He went above and beyond and was super cheerful and responsive. He answered my questions, fixed the issue I was having, and gave me some positive feedback on the shop I'm setting up. After a day of frustration with other integrations, this was a breath of fresh air. I highly recommend Rivo's email pop-up!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Great Support! Friendly and helpful. Also gave me tips about updating parts of my shopify website. Definitely recommend 10/10
Thank you so much for taking the time to share your experience with us! It's always our goal to go above and beyond for our customers, we're glad our support team was able to give you tips for your store. We appreciate your recommendation! - Lea, Rivo Support Manager
Amazing app and even better customer service! Arianne helped us to navigate a few features and was so lovely to chat with. The overall user experience is easy to follow and customizable.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
Lance was super quick and efficient with helping us with the set up! Looking forward to seeing an increase in sales!
It's music to your ears that you are happy with our service. Thanks so much for the 5-stars and positive feedback. 🍻 Cheers, Kevin
Customer service, speed, efficiency and helpfulness and AMAZING! just starting to use the app but with customer service we just received I know I'm in safe hands!
We're so pleased that you had a great experience chatting with our customer service. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin