Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

January 21, 2022

Great app, been easy to use and branding can be removed. So really it's a no brainer as it's free aswell.

The Episodes Project
United Kingdom
23 minutes using the app
TYDAL replied January 21, 2022

Awesome! Thank you so much for the 5-Stars! 🌟 Best regards, Kevin

November 12, 2022

Paul very active and response is top notch thanks alot for your assist on my website today also help me with some add up features on my rivo app Thanks once again to Paul and the Team

WINNER OF VICTORIES
South Africa
23 minutes using the app
TYDAL replied November 15, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

June 28, 2022

Pete was so sweet and gave me great tips for this app! He deserves the world with his kindness. RIVO this was such a great experience!!!

kolorkoded
United States
22 minutes using the app
TYDAL replied June 29, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

December 19, 2022

Customer service was awesome! I am very pleased with the functionality of the pop-up so far. This is a must have!

Writer's Block Box
United States
22 minutes using the app
TYDAL replied December 19, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

June 14, 2022

I discovered this app by Rivo and immediately connected with Betty who was absolutely welcoming! She provided helpful resources to help familiarize me with the app and all that it offers! Excellent customer service. Thanks, Betty!

Heavenlynest
United States
22 minutes using the app
TYDAL replied June 14, 2022

Your review means the world to us! 🙌 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! All the best, Kevin

July 6, 2022

I used the Rivo App to help me with collecting email for subscribers in my business. I need assistance and used the chat function. The representative, "Amazing Abbie", was very knowledgeable and helpful. Abbie was efficient, patient and resourceful. The sense of urgency and willingness to help me with my questions and beyond is what makes me want to stay with Rivo Apps. Thank you so much AMAZING ABBIE!!

Mane Transformations
United States
22 minutes using the app
TYDAL replied July 6, 2022

Wonderful! 🤩 We're so pleased that you are satisfied with our customer service. Thanks so much for the 5-stars and kind words! If there's anything else we can do along the way, please don't hesitate to let us know. Our team would be delighted to assist you. 🙌 All the best, Kevin

November 15, 2022

Ho usato quest'app per far vedere il codice sconto sulla home page dopo iscrizione alla newsletter. Valuto 5 stelle la consulenza di Abbie, è stata molto utile. Grazie

La Truscia - Dolce e Salato Tipico Siciliano
Italy
22 minutes using the app
TYDAL replied November 15, 2022

5 stelle! Whoot Whoot! 🎉 Siamo così entusiasti che ti piaccia l'app e grazie per aver lasciato un'eccellente recensione! Cerchiamo sempre di soddisfare le vostre aspettative e amiamo il feedback! Molto apprezzato, Kevin

September 13, 2022

Amazing customer support and great features. Can't beat the app's availability and ease of use. Would highly recommend to others!

The Digitize Center
United States
22 minutes using the app
TYDAL replied September 14, 2022

Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

December 8, 2022

This App is awesome so far!! Abbie was so much help and hooked me up with some nice add-ons, would definitely recommend and will be doing business with them again!

LMNTL
Canada
22 minutes using the app
TYDAL replied December 8, 2022

So glad that you love our app so far! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

February 7, 2022

Very good customer service nice and helpful. I recommend the app. The app is easy to use. Thank you :-)

Hackberry
Finland
22 minutes using the app
TYDAL replied February 7, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin