Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 18, 2022

We are installing this app and it is super easy to work with. It also comes with great customer support (Thanks Maria!)

Bloc Shop
Canada
19 minutes using the app
TYDAL replied October 18, 2022

Awesome! We truly appreciate you installing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

August 18, 2022

J'ai installé l'App, bon support de la part de Paul qui m'a supprimé le logo Rivo et qui a débloqué des fonctionnalités supplémentaires, support très rapide et dans la bonne humeur.
Je recommande !

Mutyne
France
19 minutes using the app
TYDAL replied August 18, 2022

Merci beaucoup d'avoir choisi notre application ! Nous sommes très reconnaissants pour vos aimables paroles et pour nous avoir recommandés à la communauté ! Si jamais vous avez besoin d'aide supplémentaire en cours de route, faites-le nous savoir. Nous sommes toujours là, heureux de vous aider. Très apprécié, Kévin

September 2, 2022

Super customer support, very friendly and helpful staff! Jel from Rivo helped navigating the app as well as shared some helpful tips towards my own site! Best pop-up app and people behind it? Most probably!

Blueprint Fashion EU
Latvia
19 minutes using the app
TYDAL replied September 2, 2022

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

September 8, 2022

Easy to set up and instant helpful customer service. Haven't use the app yet but initial impressions are very good and exactly what I'm looking for.

Forth Craft and Designs
United Kingdom
19 minutes using the app
TYDAL replied September 8, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

February 25, 2022

The customer service on this app was really helpful and the app is a great add to our website as we build our email list.

Lively Legz Fly Fishing
United States
19 minutes using the app
TYDAL replied February 25, 2022

We're pleased that you are satisfied with our customer service. 😊 Thanks so much for the positive 5-star review! Much appreciated, Kevin

December 3, 2022

Paul went above and beyond and provided awesome customer service! The app is easy to navigate as well

The Prototype
United States
19 minutes using the app
TYDAL replied December 5, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

December 12, 2022

amazing app and it's free... support is very prompt and ready to help you.. also kind support and fast.

Stage Accessories
Italy
19 minutes using the app
TYDAL replied December 12, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

August 31, 2022

customer service is the best on the shopify app store THANK YOU ABBIE! Quick and responsive they support your store and even offer the option for pop ups with no branding for free! Definitely will be using more services from this app.

The Pharaoh US
United States
19 minutes using the app
TYDAL replied August 31, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

July 17, 2022

Paul in customer service was incredible. When you're looking for new tools, it's always great to have someone there to help you. They are easy & great to work with!

Tail Of Joy
United States
19 minutes using the app
TYDAL replied July 18, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin

October 17, 2022

This is the easiest app I've installed yet, Pete's help was invaluable and he even gave me a tip to make my site pop even more! I've never had such fast, helpful and usable information to better my customer experience on my site. 10/10 Pete

SassynTall
Canada
19 minutes using the app
TYDAL replied October 17, 2022

We're so happy to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🌟 Cheers, Kevin